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Server won't log in
Posted: Fri May 27, 2011 6:55 pm
by LarryP
Yesterday the server logged me in instantaneously. Today I can't even get in. It just stays at the logging in dialog, so I end up clicking Cancel.
Anyone else having slow server issues?
RE: Server won't log in
Posted: Sat May 28, 2011 10:40 am
by LarryP
I found my answer here:
FS Server
RE: Server won't log in
Posted: Sat May 28, 2011 11:05 am
by Erik Rutins
Hi Larry,
Sorry you had to find that yourself. We were investigating but didn't have an answer yet either.
Regards,
- Erik
RE: Server won't log in
Posted: Sat May 28, 2011 11:11 am
by LarryP
That's OK, you all are very busy I'm sure. I emailed the developer and a guy named Paul got right back to me within minutes. He said to please bear with them as they are fixing the server problem.
I even emailed Paul when it was evening here, and it was probably after midnight in the UK, and I still got a reply within minutes. Good support!
RE: Server won't log in
Posted: Sat May 28, 2011 11:38 am
by Erik Rutins
Hi Larry,
Ouch. You would have received a reply from us today to your original post late on Friday. I'm glad you got an answer more quickly from the developer, but I'm sorry that our response was not quick enough for you.
Regards,
- Erik
RE: Server won't log in
Posted: Sat May 28, 2011 2:23 pm
by LarryP
Really, it's OK Erik. Like I said, you at Matrix are busy. I found my answer and it wasn't hard to find. I have plenty of games to play online until the server is fixed if I choose. I can also play FS offline, which by the way, I need plenty of practice anyway before continuing to get beat online. [;)]
RE: Server won't log in
Posted: Sun May 29, 2011 3:09 pm
by LarryP
I'll ask here before I email tech directly since they are very busy with the servers now.
1) I can't find my four games on any server that I have going?! Every server tells me they are not there. Are older games gone now?
2) I seem to have to quit the game to log onto a different server as there is no option to change servers in the game. Is this correct or am I missing this option?
RE: Server won't log in
Posted: Sun May 29, 2011 4:20 pm
by Erik Rutins
Hi Larry,
In terms of server issues, we will have to ask the developer, so if you want to contact Paul directly you may get a faster reply.
Regards,
- Erik
RE: Server won't log in
Posted: Sun May 29, 2011 4:29 pm
by RooksBailey
ORIGINAL: LarryP
I'll ask here before I email tech directly since they are very busy with the servers now.
1) I can't find my four games on any server that I have going?! Every server tells me they are not there. Are older games gone now?
2) I seem to have to quit the game to log onto a different server as there is no option to change servers in the game. Is this correct or am I missing this option?
It appears FS has been a far bigger success than Mode 7 ever anticipated as their servers are melting down. [:D] I couldn't get online at all yesterday.
1) From what I understand, some games are going missing because of the server situation. I am not sure if/when they will come back but I did read some posts by people who said that from one log on to the next,
some games re-appeared.
2) That was my experience too when it came to switching servers. Need to quit, etc.
I haven't had a chance to check the official forum yet, so maybe there is more news by now.