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Manual Question

Posted: Wed Jun 08, 2011 10:15 pm
by abyers
I ordered the CD+Manual version of the game. My CD arrived this week, however it did not have a manual with it. I noticed the other posts saying the manual is at the printers and expected to ship in early June. Is the manual shipping separately?

Thanks, PCO is new to me, so I like to read the manual as I play. In the meantime I plan to print the tutorial and work through the tutorial battle. I am a long time CMx1 player and looking forward to trying PCO.

RE: Manual Question

Posted: Wed Jun 08, 2011 11:43 pm
by rickier65
ORIGINAL: abyers

I ordered the CD+Manual version of the game. My CD arrived this week, however it did not have a manual with it. I noticed the other posts saying the manual is at the printers and expected to ship in early June. Is the manual shipping separately?

Thanks, PCO is new to me, so I like to read the manual as I play. In the meantime I plan to print the tutorial and work through the tutorial battle. I am a long time CMx1 player and looking forward to trying PCO.

abyers,

I had thought that the Shipping of the phisical copies was being held until the Manuals were able to be included. I may be wrong on this of course. Erik is the one who would know.

EDIT: Based on comments below, I think you should contact customer support about the missing manual.

As far as the Tutorial goes, also look at this thread for some ideas on some better approaches to the Tutorial. I fear I made it a bit harder than it should have been. I think this has been addressed for the first patch, but this thread has some good tips for working through it: fb.asp?m=2831208

Thanks
Rick

RE: Manual Question

Posted: Thu Jun 09, 2011 12:49 am
by Commanderski
I got mine on Monday. had both the DVD and manual. Maybe they just overlooked yours.

RE: Manual Question

Posted: Thu Jun 09, 2011 2:43 am
by sabre1
I got my manual with the game, but the case was broken. Oh well.

RE: Manual Question

Posted: Thu Jun 09, 2011 7:51 pm
by abyers
Thanks everyone for the replies. I have opened a ticket with support to check on my manual.

Rick, I also read the thread on the tutorial hints; thanks for the heads up. I am off to try my first battle this evening, I have the printed tutorial in hand!

RE: Manual Question

Posted: Thu Jun 09, 2011 9:35 pm
by Erik Rutins
Hi abyers,

You definitely should have received a manual, apologies that it did not arrive! This is certainly a mistake in packing in the warehouse and I'm sure our support will get the missing manual shipped out to you very quickly.

Regards,

- Erik