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Log in Problems at Wargamer

Posted: Wed Jul 13, 2011 1:01 pm
by Ronald Wendt
Hi Folks,

I am not able to log in at the Wargamer with my account nor can i create a new one. I always seem to fail the verification.

Is that just me or did anyone else have trouble with that ?

I would ask them over there, but the contact field needs the validation, too.

RE: Log in Problems at Wargamer

Posted: Wed Jul 13, 2011 1:21 pm
by vonRocko
I have the exact same problem. Now I can't register at all because my email is in the system and it won't let me try again.Verification notice never comes through, even with spam filters off. Sorry I have no answers for you.

RE: Log in Problems at Wargamer

Posted: Wed Jul 13, 2011 3:15 pm
by Perturabo
I can't register on Wargamer too.

RE: Log in Problems at Wargamer

Posted: Wed Jul 13, 2011 4:20 pm
by Josh
For what it's worth, I can't either. My old password does not work anymore (for whatever reason) and they never answered my mails... [&:]

RE: Log in Problems at Wargamer

Posted: Thu Jul 14, 2011 12:55 am
by Ronald Wendt
Interesting, so i am not that stupid at all [:'(]

Sad, i wanted to post some news about the Matrix game "Operation Barbarossa" for the wargamer community over there, but now it seems i get no chance for that. [:(]

RE: Log in Problems at Wargamer

Posted: Thu Jul 14, 2011 12:59 am
by junk2drive
As I understand it, wargamer is no longer affiliated with Matrix. I think they have partnered with Armchair General. They still have Matrix advertising and may use the servers but you need to find a way to communicate directly with wargamer staff.

RE: Log in Problems at Wargamer

Posted: Thu Jul 14, 2011 1:30 am
by Ronald Wendt
Anyways i found a e-mail adress that i chose to contact. Its not meant for that purpose, but i hope to receive positive feedback and get back to the wargamer.


RE: Log in Problems at Wargamer

Posted: Thu Jul 14, 2011 2:08 am
by junk2drive
I posted a note in the General game forum for you. An admin was in the thread last week to help with log in problems. Maybe he will see it.

RE: Log in Problems at Wargamer

Posted: Thu Jul 14, 2011 2:39 am
by David Heath
Hi Guys

I will look into this and see what I can do.

RE: Log in Problems at Wargamer

Posted: Thu Jul 14, 2011 3:01 am
by Ronald Wendt
Thanks for all the help, i am in contact with them now and hopefully we will solve the problem. I will let you know. [:)]

RE: Log in Problems at Wargamer

Posted: Thu Jul 14, 2011 4:47 am
by Alex Fiedler
Hi guys, are you able to hit CTRL-F5 on the login page, and perhaps also clear your cache, and then try again and let me know if that helps?

RE: Log in Problems at Wargamer

Posted: Thu Jul 14, 2011 6:31 am
by Ronald Wendt
Sorry, still got this message:

"Verification Failure. Please input the text shown on the graphic into the text box before submitting the form."
So i assume i use the right username and password but fail the test ?

RE: Log in Problems at Wargamer

Posted: Thu Jul 14, 2011 10:39 am
by vonRocko
Thanks for any help guys. My problem is I don't recieve the validation email and can't activate my account. Of course, maybe they don't want me?[:(]

RE: Log in Problems at Wargamer

Posted: Fri Jul 15, 2011 5:17 am
by Ronald Wendt
ORIGINAL: vonRocko

Thanks for any help guys. My problem is I don't recieve the validation email and can't activate my account. Of course, maybe they don't want me?[:(]

If they did not officially ban you i wouldn't think so. They wouldn't lock out members silently without reason, would they ?

Anyway after a fast response yesterday there wasn't another reaction so far. Maybe it takes some time to solve/find whatever the problem is.

Sad because i know there are quite some OB owners there who would surely like to know about the new stuff that is out for it.

RE: Log in Problems at Wargamer

Posted: Fri Jul 15, 2011 5:36 am
by caaraa
they have partnered with Armchair General.
Image

RE: Log in Problems at Wargamer

Posted: Sat Jul 16, 2011 1:38 am
by Ronald Wendt
They might have, still no reactions from them since.

RE: Log in Problems at Wargamer

Posted: Mon Jul 18, 2011 8:46 am
by Alex Fiedler
Hi Ronald, I am still looking at the problem but thus far have not been able to replicate the issue, which of course makes it very difficult to fix.

What web-browser (and version) are you using? Have you tried another browser or from another PC?

Is anyone else experiencing problems logging into Wargamer?

RE: Log in Problems at Wargamer

Posted: Mon Jul 18, 2011 8:48 am
by Alex Fiedler
vonRocko, I couldn't find an account at Wargamer using the username "vonRocko". What was your account name and email address there and I'll see what I can do.

RE: Log in Problems at Wargamer

Posted: Mon Jul 18, 2011 10:06 am
by vonRocko
Alex, I pm'ed you. Thanks for your help!

RE: Log in Problems at Wargamer

Posted: Mon Jul 18, 2011 12:05 pm
by Josh
PM send Alex. Thx, maybe I'm not dead at the Wargamer after all. [:)]