Matrix Games Forums

Hi!

I wanted to register my copy of Panzer Corps at the members club but I got the message, that the key is already used?![:(][X(] I have no idea why it isn´t working. Can anybody help?

Thanks a lot!

When you purchase through our online store, your copy is now automatically registered in the Members Club. If you check there under your account, chances are you will already see it listed there.

Regards,

- Erik

No, PzCps isn´t in the list, only JTCS an WitP:A.E. I´ve bought it two weeks ago, perhaps it took some time to show up....

Edit: I ordered the physical edition, don´t know if it matters in this case.

Hi Abe,

Ok, that sounds like a bug then. Can you e-mail me at erikr@matrixgames.com with your order number? We'll investigate to see what happened.

Regards,

- Erik

FYI...my GC '39 was not automatically registered in the member's club but I was able to register manually.

E-mail sent, thanks a lot for your help!!
 

Oldspec4, I tried to register manually, but I got the message, that the key was already used. But thanks a lot for your information!![:)]

I also had to manually register GC ´39 and it worked fine, the registration of PzCps still produces the key allready used message.... [&:]

Hi Erik,

any news or updates? Sent you an mail two weeks ago but it still doesn´t work. Tried to sent you an pm but your box is full...

Sorry for the dumb question...
What exactly is the members club? What kind of benefit do I get if I take part?

It lets you do various things such as download beta patches, register your serial numbers so you dont have to remember them and we're working on allowing you to redownload any games you have purchased.

[Deleted by Admins]

What do you think...when will it be possible to redownload once purchased games? cause my cd-drive is broken I culd need this

You already can. Just contact the help desk. The whole system will be automated pretty soon but for now contact the help desk.

Yes it seems so
Thanks anyways

Hi Abe,

I never receiver your e-mail, can you please send it again if you need help, or post a ticket with our Help Desk?

Regards,

- Erik

Well, I´ve checked my account and the mail was sent to you. Perhaps your spamfilter killed it.

The issue is solved, btw. The help desk found the problem and neverything is fine.