Matrix Games Forums

Is there a time limit for this ?

If you bought it, no limit. If you received the free update, it expired. Not sure what happens after that. I thought that you received a new serial number for the free version and you should be able to download the file and use that serial to install.

I downloaded a paid version in May. I've tried to re-download using the email links I had from May. No joy, I've taken a note of my key number if you require it ?

I assume that would be from Plimus. Their FAQ shows to email them if your link has expired.

http://home.plimus.com/ecommerce/shoppe ... omer-faq#5

Once you get the download, I would then burn the download to a cd for future use. Or a USB.

I will lol.

ORIGINAL: Panzerbri

Is there a time limit for this ?

Have you gone to the members section and looked at your Registered Games? If it's registered I think you might find a link there.

Thanks
rick

The reply from Plimus :

Hello,


Thank you for your email.

We have received your email and have read it over carefully. Unfortunately we are unable to assist you with your inquiry.

Plimus is a third party under contract with the vendor/manufacturer of this product to process orders and collect payments only. We do not have specific information about the product or have the authority to make decisions about discounts, refunds or any other product related issues.

You may contact the vendor/manufacturer directly at info@slitherine.co.uk for comments regarding their products or to request any technical support.

Regards,
Natalie-Plimus Support

PanzerBri,

If you have Registrered your game, you might find it in the Members section, under "Downloads for Registered Games", then find Panzer Command Ostfront in the list and click on Downloads button.

I see this for some of my games, though I dont see it for all of them. For PCO I show 2 downloads available, one is the game installer, the other is the latest Beta Patch.

You might have a different login ID for the members section than you do for the forums (I do at least).

thanks
Rick

Thanks Rick, your idea has worked.

ORIGINAL: Panzerbri

Thanks Rick, your idea has worked.

great! , glad you were able to access it.

Thanks for letting us know.
rick