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Can't download game

Posted: Mon Mar 05, 2012 7:55 am
by Redmarkus5
I placed the order on Sunday 04 March and got this message when I clicked the link in the email from Plimus: "The page you are trying to reach is currently unavailable. This may be due to a scheduled maintenance, please try again later."

I tried again on Monday and got the same message.

I emailed Plimus on Sunday and got no response.

Surely, if the download site is down for maintenance for an extended period, Plimus should:

1. Inform me before I click 'Buy'.
2. Suggest an alternative source.
3. Not send out a download link when the site is down for "scheduled maintenance"

RE: Can't download game

Posted: Mon Mar 05, 2012 2:34 pm
by SteveMcClaire
That does sound unusual.  You may also wish to contact Matrix Games support (http://www.matrixgames.com/support/) and / or check out the download FAQ for other possible tips: http://www.matrixgames.com/support/faq.asp?id=8
 
Steve