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problem logging into multiplayer

Posted: Wed Mar 07, 2012 11:00 am
by Blownz06
Trying to access my games in multiplayer and got this:

"unknown error occured (code=6518416)"

Any help is appreciated...worked fine last night.

RE: problem logging into multiplayer

Posted: Wed Mar 07, 2012 12:05 pm
by VPaulus
Hi.
Please take a look at this thread:
http://www.slitherine.com/forum/viewtop ... 58&t=32608
Sorry for the inconvenience.

RE: problem logging into multiplayer

Posted: Wed Mar 07, 2012 2:03 pm
by Erik Rutins
Hi everyone,

We're very sorry that this incident involved some lost data from the PBEM server. The announcement above is correct, and u
unfortunately reverting to the previous day's backup was the best we could do.

This is the first time this has happened and we'll be doing our best to make sure it's the last.

Regards,

- Erik

RE: problem logging into multiplayer

Posted: Fri Mar 09, 2012 2:39 am
by himmelstoss
having issues connecting to mp after installing 42' and 43'. error code: 269979351

always fun when u bought extra contend that screws everything up.

helpen sie!

himmel

RE: problem logging into multiplayer

Posted: Fri Mar 09, 2012 10:02 am
by IainMcNeil
Hi Himmeltoss,

unfortunately its nothing to do with the extra contant. We've had another server attack and are fighting it off and reparing it as I type.

Its been a horrible week...

RE: problem logging into multiplayer

Posted: Fri Mar 09, 2012 5:18 pm
by himmelstoss
@Iain,

I like your take on my name, lol!

Anyhow, that is certainly sucky about the cyber-attack. Hope you guys can recuperate!

But that said, would it not be a nice touch to make a general post about such a thing to your customers?

Should we be worried about compromised account data?

thx,

himmelStoss [;)]

RE: problem logging into multiplayer

Posted: Fri Mar 09, 2012 6:35 pm
by VPaulus
ORIGINAL: himmelstoss

But that said, would it not be a nice touch to make a general post about such a thing to your customers?

http://www.matrixgames.com/news/897/REV ... ERINE.SITE
Should we be worried about compromised account data?
ORIGINAL: iainmcneil
No need to change passwords - all passwords are stored hashed which means there is no way to work them out.
http://www.slitherine.com/forum/viewtop ... 58&t=32645