Matrix Games Forums

Hi,

I purchased this last night but after 4 attempted downloads, on 2 different machines, when I try and run setup I get a message: "Archive integrity check failed. the setup file is not complete..." Each download stops at a different point and the file size varies. I've turned off my virus checker but that doesn't help. I'm an IT guy and I don't have this problem with other downloads. Can you advise or provide me with an alternate link.

Thanks

Doesn't Matrix have a help desk or something? Or a message in the general forum? Anything to get their attention. Not sure how often the devs or Matrix staff drops by this particular forum.

Sorry you are having problems.

http://www.matrixgames.com/support/faq.asp?id=11

Maybe this can help.

http://www.matrixgames.com/support/issue.asp

here is the help desk ticket

Hi,

I can confirm everything is working properly now. I borrowed the "phat pipes" at the office and got the working file in less that 15 minutes [:D] There must be something choking the packets on the other side of my home router, but I don't usualllly have problems, even with larger disk images and such.

Anyways, now I can finally check this out. Thanks for the help and advice MR ![:)]