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Cannot Log In to Multiplayer Lobby

Posted: Fri Nov 23, 2012 10:22 pm
by z1812
When I try to log onto the Multiplayer lobby it tells me to use the Slitherine Login info associated to my games serial number.

However I did not buy it with a Slitherine account. I bought it with a Matrix account.

I presume I use my Matrix Members club id to log on.

However it also says that logins must be at least 6 characters long and mine is only 5.

The login screen automatically has my login name with a underscore in front of it to make it 6 characters. Fine. I use my Matrix member password and try to log on.

It starts to log on and then I recieve an error message that says " Syntax Error". I m hoping someone can help me with this.

RE: Cannot Log In to Multiplayer Lobby

Posted: Fri Nov 23, 2012 10:26 pm
by Gerry4321
Hello Z:

I registerd to create a Slitherine account. I am not sure a Matrix account will do it.

Gerry

RE: Cannot Log In to Multiplayer Lobby

Posted: Fri Nov 23, 2012 10:36 pm
by z1812
ORIGINAL: Gerry

Hello Z:

I registerd to create a Slitherine account. I am not sure a Matrix account will do it.

Gerry

Thanks for your response. I will try that but it stipulates that the account has to be associated with the game serial number. So I don't know how that will work but I will try right now.

RE: Cannot Log In to Multiplayer Lobby

Posted: Fri Nov 23, 2012 10:41 pm
by junk2drive
I have accounts at both and bought this game at Matrix. Never had a problem with login but maybe it checks both places and I am usually login in at both.

Edit: I just went through the motions and noticed that it does ask for Slitherine login. I must have done that but don't have a problem with buying the game at Matrix.

RE: Cannot Log In to Multiplayer Lobby

Posted: Fri Nov 23, 2012 10:44 pm
by z1812
That did not work. It tells me that the email is already in use. And of course it is by me.......... If I try to login with my Matrix information it does not work.

RE: Cannot Log In to Multiplayer Lobby

Posted: Fri Nov 23, 2012 10:56 pm
by z1812
Thanks for your reply Junk.

I registered a new account at Slitherine. When I tried to register my game it said it was already registered.

When I then tried to log in to the multiplayer lobby it said my login was not associated to my game serial number.

I hope someone from Matrix or Slitherine checks this thread and can sort it out.

RE: Cannot Log In to Multiplayer Lobby

Posted: Fri Nov 23, 2012 10:56 pm
by junk2drive
I use the same email addy and screen name at both but different passwords. Try "forgot my password" at slith.

RE: Cannot Log In to Multiplayer Lobby

Posted: Fri Nov 23, 2012 11:00 pm
by junk2drive
Ok I:

bought and registered CoH at Matrix only

have accounts at both with email and screen name the same but different passwords

You may already have a Slith account and don't remember. You do not need to register the Matrix CoH at Slitherine to play or login to the lobby.

RE: Cannot Log In to Multiplayer Lobby

Posted: Fri Nov 23, 2012 11:05 pm
by Gerry4321
As JD said try to reset your Slitherine account password. Search your emails to find one from them. The email usually has your login name included.

I assume you get the "Enter Serial Number" screen when you click Multiplayer? This should be filled in already (at least it is in mine).

Good luck,

Gerry
ORIGINAL: z1812
That did not work. It tells me that the email is already in use. And of course it is by me.......... If I try to login with my Matrix information it does not work.

RE: Cannot Log In to Multiplayer Lobby

Posted: Fri Nov 23, 2012 11:25 pm
by z1812
Hi Junk,

That was the solution. I already had a slitherine account I had forgotten about. Did as you suggested and all is well. Hopefully I will see you in the lobby sometime.

Hi Gerry,

Thanks for your responses. Hope to see you in the lobby as well!!

John