Page 1 of 1

Lost my install exe

Posted: Mon Nov 26, 2012 12:17 pm
by The Gnome
Hey All:

I've been playing AE on a virtual machine for years, unfortunately I had a critical drive failure and I didn't have the VM on a backup. I have all my original infortmation (order number, last 5 digits of the credit card, serial number, etc) but when I got to findmyorder.com it's not there.

Do I have any alternatives for getting a new install?

RE: Lost my install exe

Posted: Mon Nov 26, 2012 12:24 pm
by Oberst_Klink
Kamerad Keystone,

M-G customer support is your only option then. Things work ace here in the 'old country' concerning the d/l providers. Ain't those chaps from findmyorder.com still there? You have registered your purchase/serial at the M-G member area, haven't ye?

Klink, Oberst

RE: Lost my install exe

Posted: Mon Nov 26, 2012 12:45 pm
by The Gnome
Hola, yes, all registered on the main Matrix site, I had to be to get patches and betas and such. The Digital River folks (findmyorder.com) are there and they still have my VMWare order available, but no WiTPAE.

I'm rebooting age old computers that I haven't gotten around to disposing of hoping I still have a copy on them. The install exe would be nice though.