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TECH SUPPORT NOT ANSWERING GAMERS ?

Posted: Sat Feb 02, 2013 4:10 am
by Hellfirejet
This is a general observation,after I posted a Tech Support question 3 days ago without reply,I also noted that there were a number of TECH SUPPORT QUESTION'S GOING UNANSWERED WOULD SOMEONE KINDLY REPLY TO YOUR CUSTOMERS NEEDS PLEASE![:@]

RE: TECH SUPPORT NOT ANSWERING GAMERS ?

Posted: Sat Feb 02, 2013 7:44 am
by Lord Zimoa
Sorry, we are a little short staffed at the moment, will go through them now.

RE: TECH SUPPORT NOT ANSWERING GAMERS ?

Posted: Sat Feb 02, 2013 8:23 am
by Hellfirejet
I realise you guys a busy,maybe if some of your team, would at least acknowledge the posts in the Tech support threads when they visit the forums,us gamers might not feel like our questions are being overlooked.I can't speak for the other gamers but I'm really just trying to help the game.

RE: TECH SUPPORT NOT ANSWERING GAMERS ?

Posted: Sat Feb 02, 2013 8:29 am
by Lord Zimoa
We normally always do, sick bay was filled however last few days, so again our apologies,

RE: TECH SUPPORT NOT ANSWERING GAMERS ?

Posted: Sat Feb 02, 2013 9:36 am
by Hellfirejet
Thanks I see that other forums members,are now getting their problems addressed.

RE: TECH SUPPORT NOT ANSWERING GAMERS ?

Posted: Sun Feb 03, 2013 7:43 pm
by Myrddraal
Which question were you referring to Kirk?

RE: TECH SUPPORT NOT ANSWERING GAMERS ?

Posted: Sun Feb 03, 2013 8:26 pm
by Hellfirejet
When I made this post at first there were more than 10 unanswered Tech Support reported problems,and I'm glad to see that the vast majority off these have now been attended too.[;)]