Matrix Games Forums

Out of nowhere, the game now crashes every time during (in an AI game) the AI's turn. Says "Caseblue.exe has stopped working."

Any suggestions?

A question:

Please report if you have Windows7 32bit or 64bit?

The fix:

Windows Update KB2670838 that has been recently made available is causing bugs on quite a big number of Windows7 machines, if not all. This Windows Update installs Windows8 graphics libraries and components and changes the way Windows7 handles graphics and/or graphics memory and this causes DC to crash.

At the moment there is only one way to get DC to run again and it is by de-installing this optional KB2670838 Windows update and than also hiding it to avoid an update at a later moment.

For more information on how do this read this tutorial on removing a specific update:
http://www.sevenforums.com/tutorials/24 ... pdate.html

And this one on hiding a specific update:
http://www.sevenforums.com/tutorials/24 ... dates.html

The future:

I am looking into how to get DC running with this horrible Windows update. As i said for now de-installing it is the only way to go.

Best regards,
Vic

Win 7 64 bit

Fix worked!!