Matrix Games Forums

Why is Battlefield Academy listed in CAD($33.99), and not USD($29.99)?

I'm guessing that the IP check to determine where you are is faulty in some way for your ISP. You should be able to switch your country of origin to the correct one?

Cheers

Pip

ORIGINAL: PipFromSlitherine

I'm guessing that the IP check to determine where you are is faulty in some way for your ISP. You should be able to switch your country of origin to the correct one?

Cheers

Pip

All of the add-on's are in USD? I scanned through the game catalogue and most were listed in USD, but a few were listed as CAD? What will happen if I try to buy a game that is listed as CAD? Which I think is Canadian Dollars?

I was going to give myself a Fourth of July present with Battlefield Academy. I know that I should have bought when it was on sale, but I just tried the Demo several days ago....

Hmmm - that is very odd. I'm not able to dig into it myself, but you could try putting in a support ticket about it.

Have you tried adding it to the basket and then going to the checkout? You won't be charged until you are ready to purchase and it's possible it would fix itself in some manner.

It's in CAD for me (but then I'm in Canada, so...).

Cheers

Pip

I haven't tried to make a purchase. At times I've gotten some weird stuff from Plimus! But I might try that.

A support ticket probably wouldn't do any good. I'm sure that they are down for the Holiday? It shows up correct on Slitherine's sight? But I think that my credit card charges for a foreign purchase?

I meant a ticket here on Matrix. As you say, the office in the US will be shut for the holiday, and I think you missed the UK office hours. Hopefully someone can solve this mystery in the morning. Sorry you didn't get to treat yourself to an ID treat [:)]

Cheers

Pip

I'll check in periodically to see if it gets straightened out! The thing is yesterday it read correctly?

Battle Academy is now listed in USD's, but Operation Husky is listed in GBP? I better buy Battle Academy quick before it reverts back to who knows what!!!

Well that is just bizarre! Just to check, you are not running any kind of weird VPN via other countries or anything like that, that could confuse the system?

Cheers

Pip

Where exactly are you seeing this? In the checkout page you can set the currency to anything you like though it will try to set it based on your IP address by default. Is there something unusual about your IP address? Can you send a screenshot.

I bought Battle Academy and the Market Garden add-on while Battle Academy was showing USD's. So, I'm happy!

Just going through the games list all are showing USD's except for Scourge of War: Chancellorsville. It's showing the price in EUR at 24.99/33.99?