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Game crashes with Vista and Patch 1.07.08

Posted: Fri Aug 16, 2013 5:16 am
by bluesrocks
Hello,

i try to play the game (complete new installation) on a PC with Windows Vista and the Patch 1.07.08 downloaded from the download page of Matrix. Everytime when I change the size of the game window the game crashes and a window pops up telling me that Windows is searching for a solution. No error is shown by the program itself. I installed it in an folder called "Matrix Games".

Thanks in advance for your help.

RE: Game crashes with Vista and Patch 1.07.08

Posted: Fri Aug 16, 2013 6:35 am
by Apollo11
Hi all,
ORIGINAL: bluesrocks

Hello,

i try to play the game (complete new installation) on a PC with Windows Vista and the Patch 1.07.08 downloaded from the download page of Matrix. Everytime when I change the size of the game window the game crashes and a window pops up telling me that Windows is searching for a solution. No error is shown by the program itself. I installed it in an folder called "Matrix Games".

Thanks in advance for your help.

DO you have latest graphics drivers and DirectX installed?


Leo "Apollo11"

RE: Game crashes with Vista and Patch 1.07.08

Posted: Fri Aug 16, 2013 8:05 am
by Denniss
I have no crashes on my Win7 x64 but I noticed a loooong delay going from windowed to fullscreen (but no delay going back to windowed). It may or may not be related to the gfx change + recent drivers from HD 4350 to HD 6450.

RE: Game crashes with Vista and Patch 1.07.08

Posted: Sat Aug 17, 2013 10:04 am
by bluesrocks
Thanks for your help. I will check the drivers. DirectX should be the latest. A new published game just updated it.

RE: Game crashes with Vista and Patch 1.07.08

Posted: Sat Aug 17, 2013 11:26 am
by Peltonx
ORIGINAL: Denniss

I have no crashes on my Win7 x64 but I noticed a loooong delay going from windowed to fullscreen (but no delay going back to windowed). It may or may not be related to the gfx change + recent drivers from HD 4350 to HD 6450.

I have same delay also on all 3 of my current computers.

This delay was never present before last patch.

There also seems to be more and more of a delay during logistics phases.

RE: Game crashes with Vista and Patch 1.07.08

Posted: Sun Aug 18, 2013 5:05 pm
by bluesrocks
I updated my gfx driver. My Vista 64 bit uses DivX 11, where I cant find a new driver than the one I just use. Still the same result. Game crashes a few seconds after I start a scenario.... Any help is much appreciate. All other games work well on my PC.

RE: Game crashes with Vista and Patch 1.07.08

Posted: Mon Aug 19, 2013 7:14 am
by schascha
are you playing on a laptop ???

RE: Game crashes with Vista and Patch 1.07.08

Posted: Mon Aug 19, 2013 8:18 am
by bluesrocks
No, I am playing on a PC with a NVIDIA GTX 460. I was able to play the game before I forgot to mention. But with the latest patches this ability is gone.

RE: Game crashes with Vista and Patch 1.07.08

Posted: Mon Sep 02, 2013 6:52 am
by Apollo11
Hi all,
ORIGINAL: bluesrocks

No, I am playing on a PC with a NVIDIA GTX 460. I was able to play the game before I forgot to mention. But with the latest patches this ability is gone.

Do you still have this problem?

BTW, the game didn't change anything with patches regarding drawing method AFAIK thus if the game worked OK before (i.e. before patches) it should work OK now..


Leo "Apollo11"

RE: Game crashes with Vista and Patch 1.07.08

Posted: Wed Sep 04, 2013 4:56 am
by bluesrocks
Still the same problem. FC after the window size was changed or when I try to scroll the map. This happens on almost every scenario of the game.

RE: Game crashes with Vista and Patch 1.07.08

Posted: Wed Sep 04, 2013 12:30 pm
by Denniss
What are the specifications of your PC?
Do you have sufficient free space on your HDD(s)?
please start dxdiag, save the report file and attach it to your next post here.

Have you tried to uninstall WitE and reinstall it ?
-> backup important saves first

RE: Game crashes with Vista and Patch 1.07.08

Posted: Thu Sep 05, 2013 4:41 am
by Apollo11
Hi all,
ORIGINAL: bluesrocks

Still the same problem. FC after the window size was changed or when I try to scroll the map. This happens on almost every scenario of the game.

I have Windows Vista at work (my workstation) for years and years and the WitE (and WitW) run OK on it... very strange... I think this is, most certainly, your local PC problem...


Leo "Apollo11"

RE: Game crashes with Vista and Patch 1.07.08

Posted: Thu Sep 05, 2013 4:53 am
by schascha
Are you saying you play at work ??

RE: Game crashes with Vista and Patch 1.07.08

Posted: Thu Sep 05, 2013 6:17 am
by Apollo11
Hi all,
ORIGINAL: schascha

Are you saying you play at work ??

I run AI vs. AI tests after work (and I have done almost hundreds of them for WitE and WitW in past years)... [;)]


Leo "Apollo11"

RE: Game crashes with Vista and Patch 1.07.08

Posted: Mon Sep 09, 2013 11:20 am
by lastkozak
Interesting. I have a portable computer, and run vista 64bit. I do get some delays, and the game states it is not responding, but it eventually kicks in, both when loading and during the logistics phase.

The problem I get is that when I open a screen in the game, is that the screen gets cut off at the bottom, especially when I am comparing two different types of units.

Any suggestions to this? I have updated drivers, and have tried every resolution the monitor has available.

RE: Game crashes with Vista and Patch 1.07.08

Posted: Mon Sep 09, 2013 12:10 pm
by swkuh
@lastkozak... try changing font size, works for me but I do Win8/IE10.