Matrix Games Forums

I know, I know I should have backed it up.

Didn't really play this much but want to give it another try.

But I lost my HDD that had a lot of my paid games on it.

I have my serial and a screenshot of my payment from Digital River.

Any chance I can get a download ?

Many thanks. (But I appreciate if this cannot be done, the screenshot does say to backup yada yada)

If they were registered, can't you just go to the members section and sign in and go to your games and download them again? Mine register to my members account on purchase.

Hi Jim,

Please contact our Help Desk (see my signature). They will help you get new downloads for your games.

Regards,

- Erik

Thanks very much Erik, helpdesk ticket submitted

All sorted - thanks Erik.