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Black map

Posted: Tue Sep 24, 2013 3:04 pm
by At Ease
have game running but don't seen to have the relief map...just black map with country borders.checked relief map in options but no show...is it me?lol


RE: Black map

Posted: Tue Sep 24, 2013 3:06 pm
by At Ease
sorry post in wrong area

RE: Black map

Posted: Tue Sep 24, 2013 3:43 pm
by ComDev
Would be great if you could post a screenshot [8D]

Thanks!

RE: Black map

Posted: Tue Sep 24, 2013 3:56 pm
by Erik Rutins
ORIGINAL: At Ease
have game running but don't seen to have the relief map...just black map with country borders.checked relief map in options but no show...is it me?lol

A screenshot would indeed help. If you zoom in and out, any change? Could you post a DxDiag for us please?

tm.asp?m=3416272

Regards,

- Erik


RE: Black map

Posted: Wed Sep 25, 2013 2:19 pm
by ExMachina
I had the opposite last night--map went to white. It was the first ASW Tutorial and right when I killed the Red sub the display area went white and than gradually faded to dark. Moving the zoom in and out eventually brought the map back.

FYI, I then replayed the Tutorial and I could not repeat the white screen.

RE: Black map

Posted: Fri Sep 27, 2013 1:22 pm
by Redmarkus5
Just black map here. Same in all zooms. Rebooted PC and no change.

Image

RE: Black map

Posted: Fri Sep 27, 2013 2:32 pm
by Erik Rutins
Hi RedMarkus,

Could you post a DxDiag for us as well please?

Regards,

- Erik

RE: Black map

Posted: Fri Sep 27, 2013 3:05 pm
by Redmarkus5
ORIGINAL: Erik Rutins

Hi RedMarkus,

Could you post a DxDiag for us as well please?

Regards,

- Erik

Hi Erik - Sure but how do I do that?

RE: Black map

Posted: Fri Sep 27, 2013 3:48 pm
by Erik Rutins
Please see the instructions here:

tm.asp?m=3416272

RE: Black map

Posted: Sat Sep 28, 2013 3:21 pm
by Redmarkus5
Hi Erik. Dxdiag attached

RE: Black map

Posted: Tue Oct 01, 2013 1:38 pm
by Redmarkus5
Wow. I only posted 3 days ago and already my black map issue is near the bottom of Page 2... Any news on the resolution as I can't play the game at all ATM?

RE: Black map

Posted: Tue Oct 01, 2013 2:06 pm
by jpkoester1
They have acknowledged the issie, asked for additional information and as long as they are silent I suspect they are working on fixing the issue instead of posting to this thread. I am sure if they need additional infos or if they have a fix worked out they'll give you an update.

Regards,
JP

RE: Black map

Posted: Fri Oct 04, 2013 1:18 pm
by Redmarkus5
ORIGINAL: jpkoester1

They have acknowledged the issie, asked for additional information and as long as they are silent I suspect they are working on fixing the issue instead of posting to this thread. I am sure if they need additional infos or if they have a fix worked out they'll give you an update.

Regards,
JP

Oh, right. Silly of me to think that my sixty bucks is important enough to get a reply to my bug report! I will take your advice to shut up and go away now. (Note to self - must keep quiet about any problems with products you have paid good money for).

RE: Black map

Posted: Fri Oct 04, 2013 1:35 pm
by Dimitris
Can you please re-download and re-install the game? I recall this happening once (just once) when there was a problem with the map tiles because of a corrupted download.

Thanks!

RE: Black map

Posted: Fri Oct 04, 2013 1:44 pm
by jpkoester1
I see 3 replys from representatives of Matrixgames and one direct reply from one of the Command developers in this thread alone. All tryin to fix your problem. To be honest, I don't see a reason for you to complain about not being taken seriously, although I certainly understand that you are upset about your Problem. Additionally, I did not tell you to shut up, I merely wanted to point out that they are apparently working on the problem. Lastly I am neither a Matrix representative, nor do I represent the Command developers, just me offering my personal opinion. Feel free to ignore it and continue demanding more personal attention to your problem.

Regards,
JP

RE: Black map

Posted: Tue Oct 08, 2013 1:36 pm
by Redmarkus5
ORIGINAL: Sunburn

Can you please re-download and re-install the game? I recall this happening once (just once) when there was a problem with the map tiles because of a corrupted download.

Thanks!

Thanks - I'll try that. I didn't realise I could re-download as I've never needed to in the past.

RE: Black map

Posted: Sat Oct 19, 2013 1:22 pm
by Dimitris
Any update on this?

RE: Black map

Posted: Mon Oct 21, 2013 6:08 am
by Dimitris
bump