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Hi New Player

Posted: Fri Sep 27, 2013 3:37 pm
by goulash
Hi all, im no expert on Navel / air warfare but did enjoy dangerous waters and loved playing with the editor etc. After reading some of the feedback I decided to make the plunge and pay for the most expensive game I paid for. Hope it turns out to be worth it. One quick question:- I got digital download. How long can I download and is there a limit to the amount of times. Never had time to read, just want to play

RE: Hi New Player

Posted: Fri Sep 27, 2013 3:43 pm
by MaB1708
Hi goulash, I hope you will find your money spent on the real thing in terms of these kind of simulations! I certainly do. Download link is valid for 14 days if I remember correctly from the notification email. So far I have re-downloaded some other titles from Matrix even if purchase was some months or years away, but others correct me here if I am wrong. Normally I order CD in addition (I am an older guy and like to shelf what I buy).
Enjoy!
M

RE: Hi New Player

Posted: Fri Sep 27, 2013 3:48 pm
by goulash
Thanks for response. I did not make the cd purchase and am assuming I will have a number of downloads or a period of 12 months. It is just that I may end up formatting etc this pc to get ready for games etc. I just wanted to know if I should be burning to disk as backup. Hope this game goes ma long way and I don't feel stung by my own rush instinct.

RE: Hi New Player

Posted: Fri Sep 27, 2013 4:00 pm
by MaB1708
Of course you should backup the installer files, if only to save the time to re-download (well, depends on your connection, and mine is sloooow). Patches and tools I have downloaded from Matrixgames for other titles over years. Register your game and you should have access to re-download and all patches and updates (in case they do not come automatically) from purchase till eternity (well, at least till Matrixgames closes its gates, which, by the means of your lucky purchase, you have just helped to avoid). Do not worry.

RE: Hi New Player

Posted: Fri Sep 27, 2013 4:20 pm
by Dimitris
Hello and welcome! Don't hesitate to ask for anything - we're here to help you get the most out of the game.

RE: Hi New Player

Posted: Fri Sep 27, 2013 4:29 pm
by gexmex
If you go back to download after a while and the download link they send you with your receipt no longer is valid, all you need do is ask and they'll send you a new one :) Much nicer than some flight sim websites that require a small fee to re-activate expired download links.

RE: Hi New Player

Posted: Fri Sep 27, 2013 5:00 pm
by Titanwarrior89
Good luck with it.  Welcome aboard.[;)]

RE: Hi New Player

Posted: Fri Sep 27, 2013 5:18 pm
by Erik Rutins
ORIGINAL: goulash
Hi all, im no expert on Navel / air warfare but did enjoy dangerous waters and loved playing with the editor etc. After reading some of the feedback I decided to make the plunge and pay for the most expensive game I paid for. Hope it turns out to be worth it. One quick question:- I got digital download. How long can I download and is there a limit to the amount of times. Never had time to read, just want to play

Hi Goulash,

Thank you for your support, I hope you enjoy Command.

There's no limit on re-downloads. Your initial download link will expire after a while, but if you were logged in when you ordered, your game was automatically registered in our Members Club and you can automatically get a new download link by going to http://www.matrixgames.com/members/myorders.asp

Alternately, you can request a new link from our Help Desk. There's no limit on how many times you can do that, it just takes a bit longer as you have to wait for our staff to reply.

Regards,

- Erik