Page 1 of 1
a decompression error has occurred (#2026)
Posted: Sun Oct 13, 2013 4:23 pm
by dadaomatrix
I have to ignore several "unknown decopression error" to finish instalation.
what are those .inst file?
RE: a decompression error has occurred (#2026)
Posted: Sun Oct 13, 2013 5:08 pm
by Dimitris
Are you using an Asian locale on your OS? There is a known problem with some .inst files in the v1.00 installer. A fix is being prepared for this in the v1.01 installer.
RE: a decompression error has occurred (#2026)
Posted: Mon Oct 14, 2013 9:31 am
by dadaomatrix
Yes Asian locale.
RE: a decompression error has occurred (#2026)
Posted: Tue Nov 12, 2013 9:38 am
by dadaomatrix
Any news about the v1.01 installer? Once available, how can i get it?
RE: a decompression error has occurred (#2026)
Posted: Tue Nov 12, 2013 11:29 am
by Dimitris
Hello,
The v1.01 installer now has the corrected file for Asia-locale. If you have purchased Command you should be able to download it through your account page on the Matrix site.
Thanks!
RE: a decompression error has occurred (#2026)
Posted: Wed Nov 13, 2013 3:39 am
by dadaomatrix
Thanks, I'll figure it out
RE: a decompression error has occurred (#2026)
Posted: Wed Nov 13, 2013 3:44 am
by dadaomatrix
-----------network problem, double post
RE: a decompression error has occurred (#2026)
Posted: Fri Nov 15, 2013 5:00 am
by dadaomatrix
Can I confirm: is there a v.1.01 installer or there is only 1.01 patch?
I cannot find v 1.01 installer in my matrix account pages.
The support from slitherine Group at the helpdesk is not aware of the v1.01 installer.
RE: a decompression error has occurred (#2026)
Posted: Fri Nov 15, 2013 12:18 pm
by Gerry Edwards
Hello Everyone,
Unfortunately, there was a miscommunication. The 1.01 installer is not yet available on the store. It will be made available soon and we w2ill post letting you know it is available.
Cheers,
Gerry
RE: a decompression error has occurred (#2026)
Posted: Sun Nov 17, 2013 11:19 am
by dadaomatrix
Thanks, cheers
RE: a decompression error has occurred (#2026)
Posted: Sat Dec 21, 2013 10:41 pm
by dadaomatrix
as a new patch is available, any new news?