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PBEM not working

Posted: Tue Oct 22, 2013 12:26 pm
by Radagy
Mhh... I'm starting my first PBEM, but something is going wrong.
My replay stops at minute 1.

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RE: PBEM not working

Posted: Tue Oct 22, 2013 12:40 pm
by Radagy
I have just seen that there is another thread about the same glitch.

RE: PBEM not working

Posted: Tue Oct 22, 2013 1:27 pm
by CapnDarwin
There is a fix in the upcoming update.

RE: PBEM not working

Posted: Tue Oct 22, 2013 5:09 pm
by TomBombadil711
Will we be able to continue games currently interrupted by this error after installing the patch?

RE: PBEM not working

Posted: Tue Oct 22, 2013 5:19 pm
by CapnDarwin
That is our goal and we will be looking at that tonight. As soon as we know more, I will post an update.

RE: PBEM not working

Posted: Tue Oct 22, 2013 5:21 pm
by TomBombadil711
Sounds great, thanks for your efforts.

RE: PBEM not working

Posted: Tue Oct 22, 2013 7:54 pm
by CapnDarwin
We feel bad we missed this in testing. [:(]

RE: PBEM not working

Posted: Tue Oct 22, 2013 7:59 pm
by Radagy
That's not an issue, as long as you fix it in a short time [;)]

RE: PBEM not working

Posted: Thu Oct 24, 2013 6:18 pm
by Radagy
Hi,

I just updated to 2.01 and tried to resume the games.
Here is what I get.
Neither can I resign. As I try the game hangs.

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RE: PBEM not working

Posted: Thu Oct 24, 2013 7:07 pm
by CapnDarwin
Okay, it can't find the internal save file and I'm going to have to level a guess it is another localization issue of some form. What language are you running in windows? If it is not English, can you do us a favor and switch over to English and try to load the file and let us know if that worked. I'm going to attack it from the other direction on this end.

Thanks.

RE: PBEM not working

Posted: Thu Oct 24, 2013 7:09 pm
by TomBombadil711
I was optimistic to continue all the broken PBEM++ games. Was able to play my turn but as soon as I clicked "Send" a new error message occured:

Access violation at address 00B4B1AF in module 'FPRS.exe'. Read of address 000001EC.

[:(]

RE: PBEM not working

Posted: Thu Oct 24, 2013 7:53 pm
by CapnDarwin
Can you guys try a new PBEM++ game and see if that also crashes. We thought we had this nailed down, but I guess not.[:(]

RE: PBEM not working

Posted: Thu Oct 24, 2013 7:54 pm
by Radagy
Tom is right, the match is gone forever.
As you can see, after changing my settings I was able to load the game, but now it goes on by itself.
Human opponent is no more part of the match and I'm playing against the AI.
Look at the C3 panel, It's quite weird.

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RE: PBEM not working

Posted: Thu Oct 24, 2013 7:58 pm
by CapnDarwin
Radagy,

The localization test and the screen shot will go a long way in helping use figure out what is off the rails here. This will bounce to our #1 priority for a hot fix.

RE: PBEM not working

Posted: Thu Oct 24, 2013 8:08 pm
by Radagy
Thanks.
I'm sitting here and waiting for the fix [;)]

RE: PBEM not working

Posted: Thu Oct 24, 2013 8:45 pm
by CapnDarwin
Radagy,

Is your original problem with the floating point gone? Can you start a new game and test it?

RE: PBEM not working

Posted: Thu Oct 24, 2013 8:59 pm
by Radagy
Ok. Tomorrow I will give it a try.
Should I retain the English localization or revert to my local settings?

RE: PBEM not working

Posted: Thu Oct 24, 2013 9:15 pm
by CapnDarwin
Use your local settings so we can see if the original bug is dead. Also can you look in your saved games folder for a PBEM .sav file? If you could post that for us to look at it would be a big help.

Thanks again for your patiences.

RE: PBEM not working

Posted: Fri Oct 25, 2013 5:09 am
by Radagy
Hi Capn,

could you please tell me how to upload a .sav file?
As I try to send the pbm .sav the system tells me the file format is not supported (I guess I can attach just images).

RE: PBEM not working

Posted: Fri Oct 25, 2013 5:29 am
by CptHowdy
ORIGINAL: Radagy

Hi Capn,

could you please tell me how to upload a .sav file?
As I try to send the pbm .sav the system tells me the file format is not supported (I guess I can attach just images).
I believe you have to zip the file for these forums to accept it.