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No receipt via email when purchased
Posted: Fri Nov 08, 2013 5:15 pm
by hweston
Did not receive a receipt by email on purchase to confirm, what is going on.
RE: No receipt via email when purchased
Posted: Fri Nov 08, 2013 5:19 pm
by Erik Rutins
A receipt is always sent. Is there a chance you mistyped your e-mail address or that it is caught in your junk mail/spam filter folder? Please contact our Help Desk using the link in my signature. They can send you a new e-mail and make sure that the e-mail address in your order is correct.
Regards,
- Erik
RE: No receipt via email when purchased
Posted: Fri Nov 08, 2013 5:25 pm
by hweston
Will not let me write description in help desk file.
RE: No receipt via email when purchased
Posted: Fri Nov 08, 2013 5:27 pm
by hweston
Its states in your files that I purchase it, and the Serial Number, but I received not confirmation of the purchase via email.
RE: No receipt via email when purchased
Posted: Fri Nov 08, 2013 5:36 pm
by hweston
Should I just cancel it on my credit card, and re purchase it later, if you guys are having problems.
RE: No receipt via email when purchased
Posted: Fri Nov 08, 2013 6:19 pm
by hweston
Contacted Primus and received my receipt via email