Page 1 of 9

Shipping when?

Posted: Mon Nov 11, 2013 5:40 pm
by bushybonbon
I ordered on release day....so I'm curious when Matrix is gonna start shipping out the WIF physical copies....

RE: Shipping when?

Posted: Mon Nov 11, 2013 5:46 pm
by sanderz
my email said:
A copy of the books and DVD, and if you ordered the Maps the map pack as well, will ship out to you within 2 business days of the order date. You will receive separate notifications upon shipment and delivery of your order

i haven't received notice its been shipped yet though

RE: Shipping when?

Posted: Mon Nov 11, 2013 5:58 pm
by Rekm41
I have not received anything either.

RE: Shipping when?

Posted: Mon Nov 11, 2013 6:02 pm
by sanderz
maybe we can get a refund for them breaking their promise [:D]

RE: Shipping when?

Posted: Mon Nov 11, 2013 6:05 pm
by lecrop
Same here, no notice.

RE: Shipping when?

Posted: Mon Nov 11, 2013 6:10 pm
by FroBodine
Well, it came out last Thursday. Today is a US holiday, Veteran's Day. Hopefully Matrix Games is working and they will start shipping today. But, it may be tomorrow.

I am impatient too, and want my copy! Hopefully Matrix will respond with an actual release schedule for folks who ordered up to now.

RE: Shipping when?

Posted: Mon Nov 11, 2013 6:10 pm
by Grim.Reaper
They might still have a day.....the order info says within 2 business days.

Assuming you bought on release day.....

- Thursday November 7th, Game Released
- Friday, November 8th, Business Day
- Saturday, November 9th, Not a Business Day
- Sunday, November 10th, Not a Business Day
- Monday, November 11th, I don't believe considered a business day in the USA (assuming that is where Matrix is) because of Veteran's Day
- Tuesday, November 12th, Business Day

So I am thinking if you don't receive a ship noticed by the end of Tuesday, November 12th, then maybe there is a case:)

RE: Shipping when?

Posted: Mon Nov 11, 2013 8:06 pm
by Dorb
Usually get email with tracker info and my stuff in 2-3 days. So far not even a peep. No worries or hurries.[;)]

RE: Shipping when?

Posted: Tue Nov 12, 2013 2:01 pm
by dougb
Curious if anbody has gotten an email indicating shipping yet?

Doug

RE: Shipping when?

Posted: Tue Nov 12, 2013 2:23 pm
by FroBodine
Matrix? Any word on shipping our games and manuals out, please?

RE: Shipping when?

Posted: Tue Nov 12, 2013 2:24 pm
by lecrop
nothing yet

RE: Shipping when?

Posted: Tue Nov 12, 2013 3:15 pm
by Erik Rutins
Hi guys,

Our apologies, we were hoping to start shipping on Friday as we had everything in stock, but the warehouse is a bit behind schedule. We had a connectivity issue between the store and the warehouse last week and the shipment timing was then exacerbated by the holiday weekend. All should be fixed now and I expect copies to start shipping in the next day, based on my latest communication with the warehouse today. Please let us know when you start seeing your shipment notifications.

Regards,

- Erik

RE: Shipping when?

Posted: Tue Nov 12, 2013 3:17 pm
by lecrop
Perfect, thank you Erik [:)]

RE: Shipping when?

Posted: Wed Nov 13, 2013 8:31 am
by captskillet
ordered 1st day, as of Wed. AM no shipping notice.

RE: Shipping when?

Posted: Wed Nov 13, 2013 12:03 pm
by bushybonbon
still no shipment email...

RE: Shipping when?

Posted: Wed Nov 13, 2013 1:32 pm
by Erik Rutins
Hi guys, orders are burning and shipping today. Most of you will receive e-mails today, there may be a few back-orders that don't ship out until tomorrow. We have extra staff in the warehouse today to speed things along.

Regards,

- Erik

RE: Shipping when?

Posted: Wed Nov 13, 2013 2:06 pm
by FroBodine
Excellent news! I was hoping to get it by Saturday, since I'm going out of town for a few days and this would be excellent reading material. I'm not optimistic, but I'm keeping my fingers crossed.

RE: Shipping when?

Posted: Wed Nov 13, 2013 2:06 pm
by Rainsong94
Just wondering if this will ship out of Portland, Oregon like it did with other matrix games that I have ordered. Thanks

RE: Shipping when?

Posted: Wed Nov 13, 2013 2:38 pm
by FroBodine
Ooh, I hope so! Then there is even a better chance of it arriving in California Friday or Saturday.

RE: Shipping when?

Posted: Wed Nov 13, 2013 2:38 pm
by captskillet
thanks Erik!