Matrix Games Forums

Posted: **Tue Nov 12, 2013 12:44 pm**

I ordered the scourge of war game series and when I was done with paypal I recieved this:
Dear Shopper,

Thank you for your order. Unfortunately due to a communications issues with PayPal we are not yet able
to confirm your purchase and so you have been redirected to this page.

You should receive an email notification shortly confirming whether or not your purchase has been
successfully completed.

If you do not receive such a communication within one hour, please contact support@plimus.com for further
assistance.

Thank you for your understanding,
The Plimus Team

I dont know what I have to do now.
Can anyone help me please?

Posted: **Thu Nov 14, 2013 3:54 pm**

ORIGINAL: Montgomery1

I ordered the scourge of war game series and when I was done with paypal I recieved this:
Dear Shopper,

Thank you for your order. Unfortunately due to a communications issues with PayPal we are not yet able
to confirm your purchase and so you have been redirected to this page.

You should receive an email notification shortly confirming whether or not your purchase has been
successfully completed.

If you do not receive such a communication within one hour, please contact support@plimus.com for further
assistance.

Thank you for your understanding,
The Plimus Team

I dont know what I have to do now.
Can anyone help me please?

Montgomery,

Did you resolve your problem with Plimus? If you did not, see if your Paypal account was billed then follow up with Plimus. You can also check with the Help Desk here, but it sounds like your problem is with Plimus.

Rick

Posted: **Thu Nov 14, 2013 5:31 pm**

Hi Montgomery,

Like Rick told you can contact us in our helpdesk:
http://www.matrixgames.com/helpdesk/

Or email us at storesupport@matrixgames.com.

Posted: **Mon Nov 25, 2013 8:38 am**

Your order is still to be confirmed. Do not worry.

Matrix Games Forums

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