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netplay issue

Posted: Sat Nov 16, 2013 6:45 am
by Patrick31
Hi All

Second post :) for a question about netplay.
After watching the videos, reading some tutorials I tried to go through the netplay interface to have a look.
Unfortunately I did not get much far !
after having filled the form the system tried to connect to the database and then things went wrong.
I provide you the screenshots (sorry interface is in French, if you need a translation let me know).

The summarize the netplay seems to be looking for a email exchange programme (if i understand correctly) which I do not have on my computer as we are only using gmail.
Some time after the netplay issue I have the MWIF exe error message appearing (without having done anything in between) and the inability to send the report message.

let you find out if I'm doing something wrong (I doubt as I'm barely doing anything) or if there is a know/unknown issue.

Cheers (don't worry maturity is normal for any project of this size)

Image

Systems tell me I can only upload 1 image per post, will provide further screenshots after

Image

RE: netplay issue

Posted: Sat Nov 16, 2013 6:48 am
by Patrick31
2nd screenshot

Image

RE: netplay issue

Posted: Sat Nov 16, 2013 6:50 am
by Patrick31
3rd screenshot

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RE: netplay issue

Posted: Sat Nov 16, 2013 8:22 am
by JLPOWELL
My understanding is that Emailing bug reports requires an actual email client. So if you use GMail or another web based service, a client is needed as well. During testing I have used Mozilla Thunderbird with Gmail which seems to work pretty well.

RE: netplay issue

Posted: Sat Nov 16, 2013 8:53 am
by Patrick31
thanks for the information.
lets see if someone knows something about the netplay issue (unable to connect to opponent database)

does it means a mail client is mandatory to play MWIF over netplay ???

RE: netplay issue

Posted: Sat Nov 16, 2013 3:51 pm
by Patrick31
Hi again

some additional informations

I finally installed mozilla thunderbird to check if this solve part of the issue.
Indeed I could at last send the bug reports (you should have received a couple from me sorry)

the issue with the database connection is still there and this cause the MWIF crash window to open. If I select keep MWIF open i can keep on doing what I was doing (looking at the empty netplay window haha although I see some other players logged in).


RE: netplay issue

Posted: Mon Nov 18, 2013 3:22 am
by paulderynck
ORIGINAL: WIFinToulouse

does it means a mail client is mandatory to play MWIF over netplay ???
No that only refers to sending a bug report automatically.

RE: netplay issue

Posted: Mon Nov 18, 2013 3:15 pm
by Patrick31
I still have the issue and unable to launch netplay.
any support would be welcome.

RE: netplay issue

Posted: Mon Nov 18, 2013 3:41 pm
by Dabrion
Seems like the client cannot connect to the lobby server. Router? Firewall? UDP ports blocked?

RE: netplay issue

Posted: Mon Nov 18, 2013 3:44 pm
by Patrick31
thanks for the help
I have no router, the default windows firewall and no clue about UDP port status ?
I read somewhere that for netplay there is no need to configure the firewall (don't ask me why) ?

anyone knows precisely which port should be opened and how to check ?

RE: netplay issue

Posted: Mon Nov 18, 2013 5:12 pm
by Zorachus99
ORIGINAL: WIFinToulouse

thanks for the help
I have no router, the default windows firewall and no clue about UDP port status ?
I read somewhere that for netplay there is no need to configure the firewall (don't ask me why) ?

anyone knows precisely which port should be opened and how to check ?

None of this should be necessary. If you have a software (non-windows) firewall, try disabling it.

You are aware Netplay is disabled currently?

RE: netplay issue

Posted: Mon Nov 18, 2013 5:29 pm
by Dabrion
Just checked and I get the same error. If netplay is disabled it would be nice to mention it in the error message. The error reads as if there is a subjective connection problem.

RE: netplay issue

Posted: Mon Nov 18, 2013 5:54 pm
by Irish Guards
Sir ... very much appreciate this ... !!!
did you ever get a fix .. !!!
Is netplay disabled ... !!!
thx
IDG ... [8|]

maybe I should take a wee looky at the WiF school ... hmmmm [&o]

RE: netplay issue

Posted: Mon Nov 18, 2013 6:18 pm
by YohanTM
I'm getting the exam same issue as WifinToulouse

Is netplay down?

RE: netplay issue

Posted: Mon Nov 18, 2013 7:52 pm
by YohanTM
Still no joy Steve - exact same issue after downloading 1.0.3 I did reboot after I downloaded the update

RE: netplay issue

Posted: Mon Nov 18, 2013 8:35 pm
by Patrick31
same problem

I had an issue while installing the 1.0.3 patch (some background wif programme running and the installer told me he could not update one of the file) after the end of the update my game was still in 1.0.2 but update keep telling me i had the last version. I then uninstalled WIF and installed again (after killing all running process associated).

i have now a brand new installation and version 1.0.3 and still the netplay issue. A pity for such a game....

further help would be appreciated

RE: netplay issue

Posted: Mon Nov 18, 2013 8:44 pm
by Patrick31
I don't know if it helps but i saw this error message



Image

RE: netplay issue

Posted: Mon Nov 18, 2013 9:25 pm
by paulderynck
The 1.0.2 update broke NetPlay. A new patch to solve the problem is being worked on.

Edit: Version 1.0.3 now is available.

RE: netplay issue

Posted: Mon Nov 18, 2013 9:30 pm
by Dabrion
You get to 1.0.3 using the updater.

RE: netplay issue

Posted: Tue Nov 19, 2013 4:09 am
by Patrick31
guys I appreciate your support but please read the thread before answering anything.
i have now a brand new installation and version 1.0.3 and still the netplay issue. A pity for such a game....

so as I said I'm upgraded in 1.0.3 and still unable to connect to opponent database.
does anyone else suffer the same issue ?
or has anyone else suffered the same issue and for whom it's now working with 1.0.3 ?

thanks in advance