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Netplay server down?
Posted: Mon Dec 02, 2013 12:35 pm
by abulbulian
Both Bwheatley and I are unable to 'Access Seeking Opponent database' when opening the NetPlay Forum. We're trying to restore a saved game. Approx. 7 hours ago we had been playing and everything was fine. So something has changed recently with that NetPlay Server? Is there someplace to go to check it's status?
Thanks
(below is what happens when I hit OK to the 'Unable to Access Seeking Opponent database' prompt)

RE: Netplay server down?
Posted: Mon Dec 02, 2013 12:36 pm
by bwheatley
It's also crashing the game out as well. I'll have a screenie shortly. Someone needs to bounce the slitherine servers.

RE: Netplay server down?
Posted: Mon Dec 02, 2013 1:53 pm
by PipFromSlitherine
The servers are running fine. Is this a new issue? That is, were you able to connect successfully before today?
Cheers
Pip
RE: Netplay server down?
Posted: Mon Dec 02, 2013 1:55 pm
by abulbulian
Yes, both Bill and I played just fine about 9 hours ago. We had to restart a few times due to a few crashes, but could get back into games via NetPlay forum just fine.
RE: Netplay server down?
Posted: Mon Dec 02, 2013 2:10 pm
by bwheatley
Even trying to play Wite w/Slitherine servers i'm getting errno 24 now. :/
Thanks for taking a look at it we're excited to get some WiF in

RE: Netplay server down?
Posted: Mon Dec 02, 2013 2:34 pm
by abulbulian
Yes, having same issues with the WitE multiplayer connection. Errno #24.
RE: Netplay server down?
Posted: Mon Dec 02, 2013 3:26 pm
by khucke
Exactly the same here. Glad to see it's a general problem and not my individual one. I'm having enough other netplay problems when trying to restore saved games.[:-][:-]
RE: Netplay server down?
Posted: Mon Dec 02, 2013 3:27 pm
by bwheatley
One tip Khucke we've found for netplay is you have to restore at the same time. But yea this is just a CtD so something is wonky on the slitherine server side.
RE: Netplay server down?
Posted: Mon Dec 02, 2013 3:29 pm
by abulbulian
Yeah, figured it was global issue with forum. A little more disappointed in how long this server has been down, rather than there being some initial issue. Bill and I have set aside time to play MWif via NetPlay today. Bill and I also have limited free time for gaming together. We also have to account for a 2 hr timezone difference too. Thus, we've already lost 4-5 hrs of gaming/testing time.
[:(]
RE: Netplay server down?
Posted: Mon Dec 02, 2013 3:31 pm
by abulbulian
I've already mentioned to PipFromSlitherine via pm, that Bill and I are happy to help devs resolve this issue. Assuming we can be of any help. We're both developers by career. [8D]
RE: Netplay server down?
Posted: Mon Dec 02, 2013 4:27 pm
by paulderynck
Same problem as of time of this post.
RE: Netplay server down?
Posted: Mon Dec 02, 2013 5:39 pm
by jzardos
My friend and I getting same issue with NetPlay since morning. Agree with abululan that this is not acceptable to be down so long without a peep from devs/moderator as to a ETA for a fix? What gives? I think my purchase for $100 deserves some sort of tech support response? Not trying to be mean or bitchy, but just want to play with friend. Please some help here?? Anybody?
RE: Netplay server down?
Posted: Mon Dec 02, 2013 9:12 pm
by Shannon V. OKeets
ORIGINAL: jzardos
My friend and I getting same issue with NetPlay since morning. Agree with abululan that this is not acceptable to be down so long without a peep from devs/moderator as to a ETA for a fix? What gives? I think my purchase for $100 deserves some sort of tech support response? Not trying to be mean or bitchy, but just want to play with friend. Please some help here?? Anybody?
I thought this was a different problem based on the message being displayed.
It turns out to be something completely different. The old problem had been resolved so I was mistakenly under the impression that this did not need my attention.
I have since been enlightened.[X(]
I'm working with Slitherine technical people on this, since the problem appears to be at their end.
RE: Netplay server down?
Posted: Mon Dec 02, 2013 11:42 pm
by jzardos
That's too bad. It looks like PipFromSlitherine was informed of the issue and passed the buck? How does he not have the game installed? Would have taken him few minutes to test the issue and know it's serious? Maybe he has good reason. But seems he passed the buck to 'Steve' and washed his hands of it? The NetPlay option has been down all day, which was my day to play with friend [:(]
RE: Netplay server down?
Posted: Tue Dec 03, 2013 2:05 am
by bwheatley
Thanks for digging into it. At least me and Ara try to eliminate all options before we post and potentially waste folks times. We had worked on it about two hours this morning before we posted it was an issue.
Any status? Or do you at least have an idea what's going on yet?
RE: Netplay server down?
Posted: Tue Dec 03, 2013 5:36 am
by Shannon V. OKeets
ORIGINAL: bwheatley
Thanks for digging into it. At least me and Ara try to eliminate all options before we post and potentially waste folks times. We had worked on it about two hours this morning before we posted it was an issue.
Any status? Or do you at least have an idea what's going on yet?
The problem has been fixed. I was able to log in successfully a minute ago.
RE: Netplay server down?
Posted: Tue Dec 03, 2013 10:05 am
by bwheatley
Awesome thank you!