Page 1 of 1

Another Scenario Crash - How to post error message?

Posted: Sun Dec 08, 2013 12:42 pm
by BradM
Hi,

I had a crash when playing Duelist, what is the method to post the error again?

TIA

Brad

RE: Another Scenario Crash - How to pst error message?

Posted: Sun Dec 08, 2013 12:49 pm
by mikmykWS
Sorry that happened!

Use post reply not fast reply so you can upload files.

Include the version number you experienced it in (found at top of Command Window) and a description of the problem. If you can post a screenshot of the error screen and grab your autosave file (in scenarios directory) that would be really helpful to us.

Thanks!

Mike

RE: Another Scenario Crash - How to pst error message?

Posted: Sun Dec 08, 2013 12:55 pm
by MR_BURNS2
You Guys should re-post the Bug Reporting Thread in the Public Forum.
ORIGINAL: mikmyk

Sorry that happened!

Use post reply not fast reply so you can upload files.

Include the version number you experienced it in (found at top of Command Window) and a description of the problem. If you can post a screenshot of the error screen and grab your autosave file (in scenarios directory) that would be really helpful to us.

Thanks!

Mike

RE: Another Scenario Crash - How to pst error message?

Posted: Sun Dec 08, 2013 1:14 pm
by BradM
Hi,

Not sure how to grab the autosave file. There is a file called autosave.scen in the scenario folder, but not sure how to post it. My version number is v1.01 build 442.

I had just finished sinking an RN ship when I launched another attack with the Kiev and Slava by firing 8 SS-n-12 missiles. Only two missiles launched when the game crashed.

So I copied the autosave file to desktop, but when I tried to up load it here, it says it wasn't supported.

Brad

RE: Another Scenario Crash - How to pst error message?

Posted: Sun Dec 08, 2013 1:28 pm
by mikmykWS
In windows right click the autosave.scen file, select send to and pick compressed folder (Zip) from the drop down menu. This compress the file and save it in .zip format which the matrix forum accepts. To add to a forum message click the post reply button and you can add the file using the Click Here to Upload link at the bottom.

Thanks!


RE: Another Scenario Crash - How to pst error message?

Posted: Sun Dec 08, 2013 1:39 pm
by BradM
Auto Save File