Page 1 of 1

Trying to update - FTP cannot connect

Posted: Thu Dec 12, 2013 2:52 am
by LuckyJim1010
What is it with the Matrix FTP servers

I go to update to 2.02 and once again I get an Error cannot connect via the Auto Update and the manual link times out.

This is really gripping me now, Command had a similar problem as have other Matrix titles.

Come on guys, it's not rocket science, servers and FTP have been around a while....

Edit - OK it was my VPN. But why would that stop an FTP transfer ? Every other Patch from every other Games company works fine with VPN.

RE: Trying to update - FTP cannot connect

Posted: Thu Dec 12, 2013 11:07 am
by CapnDarwin
Is your VPN blocking the FTP ports?

RE: Trying to update - FTP cannot connect

Posted: Fri Dec 13, 2013 7:14 pm
by LuckyJim1010
Huh ? Changed country to Switzerland - worked.

RE: Trying to update - FTP cannot connect

Posted: Sat Dec 14, 2013 10:52 am
by CapnDarwin
Okay, that is weird. May be worth hitting the global Matrix support forum with this issue. Also could be an issue with localization of your VPN software too if changing country toggles the problem on/off.