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(Fixed) Help Please

Posted: Thu Dec 19, 2013 9:31 am
by smudge56
I've had to reformat my Pc therefore had to reinstall well that hasn't been as simple as i thought i get the menu option splash come up, but when i click on play i the message 'Command has stopped working' and the only option I get is close program.

One of the times I did get this message : -

Files that help describe the problem:
C:\Users\Richard\AppData\Local\Temp\WERDB31.tmp.WERInternalMetadata.xml
C:\Users\Richard\AppData\Local\Temp\WERF43E.tmp.appcompat.txt
C:\Users\Richard\AppData\Local\Temp\WERA3E.tmp.mdmp

Read our privacy statement online:
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C:\Windows\system32\en-US\eroffl
ps.
txt


I'm not sure what to do I do know i wouldn't install the .NetFrame work because I had a newer version already Installed.

I'd appreciate any help.

Im going to uninstall and try again in the meantime

RE: Help Please

Posted: Thu Dec 19, 2013 9:35 am
by Dimitris
Hello,

Can you please install manually the prerequisites? (folder \PreRequisites).

RE: Help Please

Posted: Thu Dec 19, 2013 9:39 am
by smudge56
Ok sunburn I'm no techie so be gentle please. What does that mean?

RE: Help Please

Posted: Thu Dec 19, 2013 10:22 am
by smudge56
Thanks sunburn for the reply it wouldn't let me install the 4.0v as I had a newer version. Anyhow I reinstalled it then had some other error but thanks the Bluwolf we manage to fix it. It is now running again.

Thanks again to all for the help.