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help

Posted: Thu Dec 26, 2013 11:50 am
by EdM
trying to get through to help desk because game I bought with disk wont download on my new computer

wont allow me to fill out help ticket

is there a way to contact somebody
or am I just screwed

I am a member and did sign in and try

if someone reads this and has an answer please email me at edmleczko@gmail.com

thanks

RE: help

Posted: Thu Dec 26, 2013 8:49 pm
by rickier65
ORIGINAL: EdM

trying to get through to help desk because game I bought with disk wont download on my new computer

wont allow me to fill out help ticket

is there a way to contact somebody
or am I just screwed

I am a member and did sign in and try

if someone reads this and has an answer please email me at edmleczko@gmail.com

thanks

You might try using a different browser. It seems like they are hit and miss on what works anymore.

Rick

RE: help

Posted: Thu Dec 26, 2013 9:55 pm
by Jeffrey H.
I assume you are having trouble with autoplay on your CD/DVD ? If so can you open a folder of the disc and review it's contents ?


RE: help

Posted: Fri Dec 27, 2013 9:24 am
by VPaulus
ORIGINAL: EdM

trying to get through to help desk because game I bought with disk wont download on my new computer

wont allow me to fill out help ticket

is there a way to contact somebody
or am I just screwed

I am a member and did sign in and try

if someone reads this and has an answer please email me at edmleczko@gmail.com

thanks
Hi,

If you are using Internet Explorer please enable the compatibility view.
http://windows.microsoft.com/en-us/inte ... w#ie=ie-10

Otherwise you can also contact us support[at]matrixgames.com.