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Is it possible to change my login name?

Posted: Wed Jan 08, 2014 12:43 pm
by Guzz
After acquiring a nice new RN based avatar, I'd like to change my login username to something more fitting.
ie. change from OKW to something else.

Does anyone know how to do this or who to ask to get it changed?
I can't simply re-register with a new login as my email address is linked to OKW now.

Any help gratefully received.

RE: Is it possible to change my login name?

Posted: Wed Jan 08, 2014 4:33 pm
by Orm
Maybe you should submit a ticket to the helpdesk and see if they can help you out?

RE: Is it possible to change my login name?

Posted: Wed Jan 08, 2014 4:47 pm
by Guzz
I would but for some reason when I try to fill out the description field when creating a new ticket, it won't allow me to write any text.
Very odd.

RE: Is it possible to change my login name?

Posted: Thu Jan 09, 2014 2:00 pm
by valeryvdr
Hi OKW, you will need to file a support ticket with the helpdesk asking to change the login name. You can overcome the helpdesk problem not being able to fill in the description by switching your browser into Compatibility mode. This problem is being worked on right now.

RE: Is it possible to change my login name?

Posted: Thu Jan 09, 2014 9:56 pm
by Guzz
Great. Thank you Admin. I have now been able to complete a support ticket and have submitted it.
Thanks for your assistance.