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Serial Number Issue

Posted: Thu Jan 23, 2014 4:09 pm
by dcster
After I installed the game and the update using the supplied serial number (I downloaded the game from Matrix), when I attempt to play a scenario, after selecting the scenario and attempting to start it, I get an error message saying that there is a problem with the serial number I used and boots me out. The exact same thing happens when I try to play Battleground Napoleonic Wars. What do I need to do to fix this issue?

RE: Serial Number Issue

Posted: Fri Jan 24, 2014 12:02 pm
by dcster
The problem was solved when I ran the program in Win XP compatibility mode.

RE: Serial Number Issue

Posted: Sat Jan 25, 2014 2:57 pm
by leo987
I had the same problem on win8.
You should click on game icon (right click mouse), and select "run as admin"
Game will start.