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Windows 8.1 and blank terrain

Posted: Mon Feb 10, 2014 4:31 pm
by AngrySwan
I have had this game for some years and it has worked so far. When I tried to install it on a new machine with Windows 8.1 64 bit, here is what happened:
The original version 1.1 installed and runs, but the terrain is blank. Update to 1.20 does not change anything (I have tried everything else - running the application as administrator, turning off antivirus and firewall and changing some settings). Other than blank terrain, everything else runs.

The ogre says ''Cannot find grass.dds, will be left blank.'' This did not cause any trouble at all on my old machine but the new one cannot handle it. The game reinstalls without errors but reinstall does not change anything.

The problem may be the ''RGB issue for Windows 8.1'' so I am looking forward to an interesting weekend reinstalling my graphics drivers.

ogre is not responsible for the problem, it gave the same error message on my old machine but the game displays correctly even in v.1.11.
btw the same RGB issue also affects Geamany at War. The terrain looks brown, creating a ''Fascists on the Mars effect''. Otherwise the game runs.

RE: Windows 8.1 and blank terrain

Posted: Sun Mar 02, 2014 2:39 pm
by Ronald Wendt
Hello,

sorry for the late reply, i only look in here from time to time, not on a regular bases. Could you resolve the problem by adjusting the drivers or does it persist ?

Regards,

RE: Windows 8.1 and blank terrain

Posted: Sun Mar 09, 2014 4:02 pm
by AngrySwan
Hi,

The battle with the graphic drivers has been postponed since I wanted to install the rest of the games first. Now when everything else works, the battle with RGB will start.

RE: Windows 8.1 and blank terrain

Posted: Mon Mar 10, 2014 3:09 am
by Ronald Wendt
Hello,
ORIGINAL: Marechal

Hi,

The battle with the graphic drivers has been postponed since I wanted to install the rest of the games first. Now when everything else works, the battle with RGB will start.

ok, its seems this is not an exclusive issue with OB but rather a sytem wide problem then ?

Regards,

RE: Windows 8.1 and blank terrain

Posted: Sun Mar 16, 2014 3:42 pm
by AngrySwan
It is an issue with this game and also Germany at War. Nothing changed after reinstalling the graphic drivers.
I will keep those two games on my other computer that uses Windows 7.

Other games run on Windows 8.1.

Let me know if you have a solution, otherwise we can wait for the next Win 8 service pack.

RE: Windows 8.1 and blank terrain

Posted: Tue Mar 18, 2014 4:13 am
by Ronald Wendt
Hello Marechal,

OB does not deliver detailed information, but as you own Germany at War, too : could you send us a screenshot that shows the problem and the corresponding logs you can find at: C:\Users\YourName\AppData\Local\Germany at War ?

Thanks in advance & Regards,

RE: Windows 8.1 and blank terrain

Posted: Sun Jul 06, 2014 9:57 am
by gilestiel
Hi,

I have same problem, terrain is black.
I'm on Windows 8.1 with latest NVidia driver.
Tested with Intel graphics HD doesn't work too.
Solution for this black groung?

Regards.

RE: Windows 8.1 and blank terrain

Posted: Tue Jul 08, 2014 3:07 am
by Ronald Wendt
Hello gilestiel,

we have tested the game with Windows 8.0 and the latest NVidia driver as well as with Windows 7 and an ATI gfx card. Both times the game runs without a problem.

There is a chance though that this error is caused by the fact that NVidia does not support 8-Bit textures with their latest drivers anymore.
In time we will provide a patch for this, but currently we are busy with other projects so it will probably take some time.

As we can not reproduce this on our machines, it is hard to find the cause.

Did you try compatiblity modes already ?

Regards,

RE: Windows 8.1 and blank terrain

Posted: Tue Jul 08, 2014 3:29 am
by gilestiel
Hi Ronald,

I have tried compatibility option from Windows XP to Windows 7 but doesn't work.

Like mentioned in my previous message, i have also installed and tested on my Surface Pro 2 that have a Intel Graphics
chipset HD4400 and didn't work too.

Difference , i'm on Windows 8.1 ( both on my desktop and Surface ).

Regards.


RE: Windows 8.1 and blank terrain

Posted: Wed Jul 09, 2014 6:18 am
by Ronald Wendt
Hello gilestiel,

could you provide a screenshot ? Maybe it indicates something new.
Thanks in advance.

Regards,

Ronald

RE: Windows 8.1 and blank terrain

Posted: Wed Jul 09, 2014 5:01 pm
by gilestiel
Hello,

I have this message and can't post image :

"You are not allowed to post links for 7 days from the date of your tenth post."

So i'll try to send you by email or add 3w missing in the begining of this line below :)

gilestiel.eu/temp/OBSFR.jpg


RE: Windows 8.1 and blank terrain

Posted: Fri Jul 11, 2014 1:38 am
by Ronald Wendt
Hello gliestil,

thanks a lot for the screenshot, yesterday i got my hands on a 8.1 machine and it showed the same display of the terrain.
Its most likely that this is due the new texture policy (we had a simular phenomena with Germany at War) its just a bit odd that it appears on 8.1 and not with 8.0.

Anyway we will fix this, but it might take a while as other projects have priority right now.

Regards,

RE: Windows 8.1 and blank terrain

Posted: Fri Jul 11, 2014 4:48 am
by gilestiel
Hello Ronald,

Just to keep you informed, on both my tablet and desktop, i have no problems of texture with Germany At War. It work fine.

Regards.

RE: Windows 8.1 and blank terrain

Posted: Tue Jul 15, 2014 2:04 am
by Ronald Wendt
Hello Gilestiel,
ORIGINAL: gilestiel

Hello Ronald,

Just to keep you informed, on both my tablet and desktop, i have no problems of texture with Germany At War. It work fine.

Regards.

thats good to know, the GaW engine should work fine as its up to date. OB is on the market for almost four years now, so there is a chance for glitches if new technologies are introduced.

Regards,

RE: Windows 8.1 and blank terrain

Posted: Fri Jul 25, 2014 10:59 am
by gilestiel
Hello,

Just an update, I'm on Windows 7 now, and I have same problem. So I think is not really version of windows.

Regards.

RE: Windows 8.1 and blank terrain

Posted: Tue Jul 29, 2014 1:49 am
by Ronald Wendt
Hello gilestiel,
ORIGINAL: gilestiel

Hello,

Just an update, I'm on Windows 7 now, and I have same problem. So I think is not really version of windows.

Regards.

but you still use a Nvidia card ?

Regards,

RE: Windows 8.1 and blank terrain

Posted: Wed Aug 06, 2014 4:51 pm
by gilestiel
Hello,

Yes, this is NVidia card.

To resume, I have the problem on my all computers with systems below :

One with Intel chipset graphics card 4400 on windows 8.1
And other with Nvidia Card GTX 780, on windows 7/8/8.1

Regards.

RE: Windows 8.1 and blank terrain

Posted: Thu Aug 07, 2014 2:43 am
by Ronald Wendt
Hello gilestiel,
ORIGINAL: gilestiel

Hello,

Yes, this is NVidia card.

To resume, I have the problem on my all computers with systems below :

One with Intel chipset graphics card 4400 on windows 8.1
And other with Nvidia Card GTX 780, on windows 7/8/8.1

Regards.

thanks for the details, all points at the changes in the driver mentioned above.

Regards,

RE: Windows 8.1 and blank terrain

Posted: Sat Sep 13, 2014 4:02 pm
by Teignnews
Same for me with Win7 and an ATI 7800 series card. Any chance of a fix?

RE: Windows 8.1 and blank terrain

Posted: Mon Sep 22, 2014 12:55 am
by Ronald Wendt
Hello Teignnews,
ORIGINAL: Teignnews

Same for me with Win7 and an ATI 7800 series card. Any chance of a fix?

thanks for your report, didn't have this with ATIs so far.

As mentioned above there will be a fix if it is linked to the smae error, but it will take some time as we work on new stuff so you sadly have to be patient for a while.

Regards,