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problems with PBEM

Posted: Tue Feb 11, 2014 7:24 am
by hororus
I have problems with 3 scenarios that I am currently playing. When I do my moves and try to send them to an opponent I receive the information "Wrong or incomplete request" Any ideas to resolve it?

RE: problems with PBEM

Posted: Tue Feb 11, 2014 9:18 am
by Blownz06
Having same issues with all new challenges I try and issue....

RE: problems with PBEM

Posted: Tue Feb 11, 2014 11:14 am
by falco148
Yes, both the Panzer Corps AND Battle Academy servers appear to both down and have been for a couple of days now. Still no response from the moderators over at Slitherine as of about an hour ago. These server issues of theirs seem to crop quite regularly every 3 or 4 months and only serve to further alienate their fan base. I dont know why they dont do away with looking after the pbem servers themselves altogether and put them in the hands of a responsible third party who know a little bit more than just slapping on a bandaid when something goes wrong.

RE: problems with PBEM

Posted: Tue Feb 11, 2014 12:00 pm
by Lord Zimoa
PBEM team notified, sorry for any inconvenience

RE: problems with PBEM

Posted: Tue Feb 11, 2014 1:11 pm
by Lord Zimoa
Sorry guys, for the issue. Please try again, the problem should be fixed. We are moving the PBEM system to a distributed platform to make it more resilient to spikes in load and thus more stable.

RE: problems with PBEM

Posted: Tue Feb 11, 2014 1:33 pm
by PipFromSlitherine
ORIGINAL: falco

Yes, both the Panzer Corps AND Battle Academy servers appear to both down and have been for a couple of days now. Still no response from the moderators over at Slitherine as of about an hour ago. These server issues of theirs seem to crop quite regularly every 3 or 4 months and only serve to further alienate their fan base. I dont know why they dont do away with looking after the pbem servers themselves altogether and put them in the hands of a responsible third party who know a little bit more than just slapping on a bandaid when something goes wrong.
Just to be clear, the issue persisted for perhaps 12 hours, if that - not "a couple of days". Obviously any downtime is a problem for players and we work very hard to ensure that it doesn't happen at all.

Cheers

Pip