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Selection Issues

Posted: Thu Feb 13, 2014 1:00 am
by lparkh
I am in the campaign first scenario (German). I would like to select just one infantry. No amount of clicking or shift clicking on individual counters on the right (in the inset of what's in a stack) allows me to do so. I can select the whole stack or deselect the whole stack.
What might I be missing? Or is this a glitch? I did at one point get one unit selected but I can't reproduce. Seems quite erratic. I got through the "Ambush" scenario with no issue. Please advise.

p.s. I discovered I can do single unit select after picking something like laying smoke. But I can't just pick one unit out of a stack and move it... Am I somehow constrained to move the group because there is a leader there?
p.p.s ok now after trying smoke on the second impulse (for Germans)suddenly I can do normal single unit selection. ALmost seems like first impulse things were odd only.
Confused.
Started campaign again. Can't reproduce.
Now it reappeared. Arrgh.

RE: Selection Issues

Posted: Thu Feb 13, 2014 1:35 am
by FroBodine
I don't think this should be in the Tech Support section. Tech support is for computer related issues, and problems getting the game to run.

This could be a user interface issue, or perhaps lparkh is just doing something wrong? Either way, Tech Support forum does not get as much traffic as the main forum, and this kind of important question could get lost in the shuffle. Just my opinion, of course.

RE: Selection Issues

Posted: Thu Feb 13, 2014 1:42 am
by midgard30
Same thing happened to me in the basic move tutorial scenario. I had to quit and restart the game to be able to select/unselect units.
Also, in the basic fire scenario, the AI wasn't playing. I had to press "pass" to complete the russian turn.

RE: Selection Issues

Posted: Thu Feb 13, 2014 2:21 am
by lparkh
This is coming up repeatedly and is quite frustrating. This issue really needs to be fixed or it makes the game semi unplayable. For example, I need to separate a leader from a stack to go rescue a shaken unit and I can't. I will try the fix of saving and reloading.
Don't think it is me at this point since seems to appear and disappear randomly.
I tried reload of scenario. So I guess I have a save game that can show this now if you would like to see it.

RE: Selection Issues

Posted: Thu Feb 13, 2014 2:27 am
by lparkh
If I quit the program and then reload the whole program and the scenario the bug goes away.

RE: Selection Issues

Posted: Thu Feb 13, 2014 3:19 am
by Tom Proudfoot
If it happens again, can you please let us know what buttons are showing in the lower right of the screen at that time? It will be an important clue.

If you see Auto Rally & Finished you are actually in the Rally Phase. This is unlikely since the game defaults to autorally, but I'm mentioning it just in case.

If you see Pass #1-3 then you have not even clicked on anyone yet and should be fine to select/deselect anyone.

If you see Unselect All some units are selected somewhere but you haven't done anything yet. If you see this at the start of an impulse, before you do anything, there are some units selected somewhere, somehow and we need to figure out how that happened.

If you see Finished you have activated some units. Those that have activated or are activateable due to leader radiuses will be selectable, those that are not should pop up a brief message about why you can't activate them.

Thanks!

RE: Selection Issues

Posted: Thu Feb 13, 2014 9:57 am
by Barthheart
It does sound like maybe you selected a hex then tried to select/move units from a different hex.
Once you select a hex, if you want to change to a different hex you must first unselect the first hex. There will be an "Unselect All" button at the bottom right of the screen.


RE: Selection Issues

Posted: Thu Feb 13, 2014 10:07 am
by JudgeDredd
ORIGINAL: jglazier

I don't think this should be in the Tech Support section. Tech support is for computer related issues, and problems getting the game to run.

This could be a user interface issue, or perhaps lparkh is just doing something wrong? Either way, Tech Support forum does not get as much traffic as the main forum, and this kind of important question could get lost in the shuffle. Just my opinion, of course.
Tech Support is NOT JUST for computer related issues. It's most definitely used for reporting bugs...even if you think it's a bug, this is where you report it.

What doesn't belong in the Tech Support forum is your post as it's nothing to do with an issue with the game...and now, thanks to you, mine also! [;)]

RE: Selection Issues

Posted: Thu Feb 13, 2014 11:10 am
by Erik Rutins
Hi guys,

I moved this thread here because we had one report of this late in beta-testing, but we were never able to duplicate it. Even the person that reported it was not able to duplicate it. Mark, Tom and I have played hundreds if not thousands of hours along with the beta testers and we've had one similar report. I've never experienced this myself.

Now it's entirely possible that this can be because someone isn't used to the game and how things are selected/unselected, but just in case there is an actual bug, I wanted it here to increase the attention it would get from the team. For anyone who experiences this, if you can definitely rule out human error, then it would be a huge help to us if you can figure out how to duplicate it and get the game into this unusual state.

Regards,

- Erik

RE: Selection Issues

Posted: Thu Feb 13, 2014 12:20 pm
by lparkh
My memory is that it is showing "unselect all". I try hitting that and to my memory deselects what i am thinking i haveselected . But the theory i have units selected somewhere else is interesting and will try to watch for.

RE: Selection Issues

Posted: Thu Feb 13, 2014 12:36 pm
by lparkh
Thinking about it more even if i had other units selected than intended clicking 'unselect all' should have fixed. I definitely tried that repeatedly. I would see the deselection happen and then would reselect via the hex and be unable to select single units.

RE: Selection Issues

Posted: Thu Feb 13, 2014 12:44 pm
by Barthheart
It might, maybe, help if it happens again if you could post a screen shot along with a detailed sequence of what happened leading up to the trouble.

No one in testing saw this behaviour..... [&:]

RE: Selection Issues

Posted: Thu Feb 13, 2014 1:19 pm
by FroBodine
ORIGINAL: JudgeDredd

ORIGINAL: jglazier

I don't think this should be in the Tech Support section. Tech support is for computer related issues, and problems getting the game to run.

This could be a user interface issue, or perhaps lparkh is just doing something wrong? Either way, Tech Support forum does not get as much traffic as the main forum, and this kind of important question could get lost in the shuffle. Just my opinion, of course.
Tech Support is NOT JUST for computer related issues. It's most definitely used for reporting bugs...even if you think it's a bug, this is where you report it.

What doesn't belong in the Tech Support forum is your post as it's nothing to do with an issue with the game...and now, thanks to you, mine also! [;)]

I was just trying to be helpful. I thought I was allowed to do that.

RE: Selection Issues

Posted: Thu Feb 13, 2014 1:59 pm
by markhwalker
lparkh,

I might be beating a dead horse here, but... Does your scree say "Operations Phase" in the top left? Have you previously activated a unit in this phase? If not, you should be able to left click on a hex. This automatically selects all units. Shift clicking a unit in the unit display panel will select only that unit. Just clicking a unit in the display panel will unselect it. In the SAME impulse you cannot select a unit in a hex and move it to a location, and then come back to the hex and attempt to select another. You can fire one unit and then move a unit. If you select all units you must move to the same location, or fire at the same target... unless one of those units is a tank or weapons team. Weapons teams are the slightly larger counters.

RE: Selection Issues

Posted: Thu Feb 13, 2014 5:01 pm
by JudgeDredd
ORIGINAL: jglazier

ORIGINAL: JudgeDredd

ORIGINAL: jglazier

I don't think this should be in the Tech Support section. Tech support is for computer related issues, and problems getting the game to run.

This could be a user interface issue, or perhaps lparkh is just doing something wrong? Either way, Tech Support forum does not get as much traffic as the main forum, and this kind of important question could get lost in the shuffle. Just my opinion, of course.
Tech Support is NOT JUST for computer related issues. It's most definitely used for reporting bugs...even if you think it's a bug, this is where you report it.

What doesn't belong in the Tech Support forum is your post as it's nothing to do with an issue with the game...and now, thanks to you, mine also! [;)]

I was just trying to be helpful. I thought I was allowed to do that.
My post was "slightly" in jest - hence the smiley.

But seriously - anything that's thought to be a bug should be reported in the tech support forum. It's not for hardware/system related issues - it's for anything related to the game and it's running on specific gear.

RE: Selection Issues

Posted: Sat Feb 15, 2014 3:33 pm
by midgard30
It happened again, just after the German impulse (PzIII in J2 shot at Lt. Petrov). At my turn, when I selected a hex, I wasn't able to select/unselect units one bye one, even with the shift key (see screenshot 1). When I pressed Unselect All(screenshot 2), it was the same for other hex that I selected.

The bug was still present even after reloading the saved game. I really had to quit HoS and then load the game to continue to play it normally.

Hope it helps.

RE: Selection Issues

Posted: Sat Feb 15, 2014 3:38 pm
by Tom Proudfoot
After you pressed Unselect All, then you try to click on those units on the side (Petrov, etc) in screenshot 2, and nothing happens? No message either? Do you hear the mouse click sound effect? Thanks.


RE: Selection Issues

Posted: Sat Feb 15, 2014 3:47 pm
by midgard30
Nothing happened, no message, I don't remember about the sound but I think I heard the click. The only thing that was working was selecting another hex.

RE: Selection Issues

Posted: Sat Feb 15, 2014 3:54 pm
by Tom Proudfoot
Looking over this now, it really looks like any way that deselection would be prohibited pops up a message about why.

So I'm wondering if the counters themselves are somehow becoming unclickable (mouse click noise happens in any case, turns out).

Since you seem to be able to duplicate it so easily ([;)]), if you get it to happen again, can you please tell me if hovering over a counter in the side pops up that window with the stats (FP, MV, etc.) or if that stops working as well? If that doesn't pop up then that would be an important clue. Thanks - I wish I could duplicate this.

RE: Selection Issues

Posted: Sat Feb 15, 2014 5:55 pm
by midgard30

Yes the window stats was displayed after hovering the mouse pointer on the counter.
Since you seem to be able to duplicate it so easily ([;)])

Indeed! It happened three times after playing all tutorials and 3 complete games. Since I quit and reload each time, I don't know what would happen after the impulse. I realized this problem because I didn't want to play all units in the hex. If it happens again, I'll complete the impulse and see if the bug persist on the next one.