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[FIXED B506] Crashes at launch in any version over 1.01

Posted: Sat Mar 08, 2014 7:20 pm
by slarsson
I installed v1.01 and it runs fine, but any update to 1.02 or the 1.03 release candidate 4 leads to an immediate crash on launch.

I've installed the prereqs from the folders in the download, still the same problem...
Try to run from the "Play" initial screen, I just get a message that Command has stopped working. If I try to run from the Command.exe, I get the attached screen. Tried as administartor and in win xp3 compatibility mode same results.


Image

RE: Crashes at launch in any version over 1.01

Posted: Sun Mar 09, 2014 10:24 am
by mikmykWS
Real sorry that is happening. Couple of things you could try to start.

Delete your command.ini file . The file will be rewritten when you start command again but you'll have to reset any saved game options.

If you haven't already try reinstalling the prerequisites from the folder instead of relying on the installer. Reboot after.

If installed in the default location prereqs are here:

C:\Matrix Games\Command Modern Air Naval Operations\PreRequisites

C:\Matrix Games\Command Modern Air Naval Operations\PreRequisites\directx_mar2009_redist

Let me know how it goes.

RE: Crashes at launch in any version over 1.01

Posted: Mon Mar 10, 2014 1:35 pm
by slarsson
Tried all that Mike, still the same result.
All video drivers are up to date, and win 7 64 bit is also fully up to date with windows update. No issues with any other programs...

RE: Crashes at launch in any version over 1.01

Posted: Tue Mar 11, 2014 9:09 am
by mikmykWS
What resolution are you running at?

Mike

RE: Crashes at launch in any version over 1.01

Posted: Tue Mar 11, 2014 9:11 am
by mikmykWS
If you can install windows media player.

Mike

RE: Crashes at launch in any version over 1.01

Posted: Wed Mar 12, 2014 2:28 pm
by slarsson
Running at 1900x1600, dual monitors, NVIDIA 560
Had WM player installed when this started, uninstalled it. I'll try reinstalling!

RE: Crashes at launch in any version over 1.01

Posted: Thu Mar 13, 2014 2:39 am
by slarsson
Reinstalled WM Player
Tried RC 5
Same problem [&:]

Image

RE: Crashes at launch in any version over 1.01

Posted: Thu Mar 13, 2014 3:40 am
by Dimitris
Can you please try something else.

Open the Command.ini file, located on the main Command folder (e.g. C:\Matrix Games\Command Modern Air Naval Operations). It's a text file so you can open it with Notepad etc.

Make sure the following preferences are set thus:

GameSounds = False
GameMusic = False

Then save and try to run it again.

RE: Crashes at launch in any version over 1.01

Posted: Sat Mar 15, 2014 4:22 pm
by slarsson
That did it Mike. The game started without a crash.
Haven't had time to play it yet, but I'll re-enable the audio within the game and report back.
Thanks!

RE: Crashes at launch in any version over 1.01

Posted: Sat Mar 15, 2014 7:08 pm
by Dimitris
"That" = ?

RE: Crashes at launch in any version over 1.01

Posted: Sun Mar 16, 2014 12:43 am
by slarsson
Setting the sound and music entries in the ini file to 'false'

RE: Crashes at launch in any version over 1.01

Posted: Sun Mar 16, 2014 12:44 am
by slarsson
Setting the sound and music entries in the ini file to 'false'

RE: Crashes at launch in any version over 1.01

Posted: Sun Mar 16, 2014 8:03 am
by Sardaukar
It implies that sound drivers are somehow incompatible with game. Have seen that happen in few games, e.g. War in the Pacific - AE, for some people. That sort of thing is annoying.

RE: Crashes at launch in any version over 1.01

Posted: Thu Apr 03, 2014 3:02 pm
by Dimitris
We added more elegant error-trapping code for this in Build 506.