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Abnormal Program Termination when running update.exe

Posted: Sat Mar 22, 2014 11:14 am
by Yankee66
Hi,

I clicked on "check for update" today and received this error message.
To get rid of it, I de-installed the game and reinstalled it.
After reinstallation, clicking on "check for update" doesn't yield an error message, only the prompt that the updater has to be restarted after downloading some files.

After restarting the updater again, the error message reappears.
Any ideas?



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RE: Abnormal Program Termination when running update.exe

Posted: Sat Mar 22, 2014 11:35 am
by CapnDarwin
Yankee66,

Take this issue to the Matrix support system here: http://www.matrixgames.com/support/

We don't control the updater code so they will be able to help you out better then us.

RE: Abnormal Program Termination when running update.exe

Posted: Sat Mar 22, 2014 11:49 am
by Yankee66
Will do! Thanks anyway. [:)]
ORIGINAL: Capn Darwin

Yankee66,

Take this issue to the Matrix support system here: http://www.matrixgames.com/support/

We don't control the updater code so they will be able to help you out better then us.

RE: Abnormal Program Termination when running update.exe

Posted: Sat Mar 22, 2014 11:55 am
by zakblood
it happens for everyone, most won't have noticed it as it only happens if you try and update the game, if you have the latest hotfix (2.03a)installed that is, if not you won't see the error until you update the game that is, it worked fine before the hotfix.

might as well wait for the next patch as i'm sure it will be fixed then, and we can always get it with a manual download

seems to be how the hotfix was made, can always debug if you want more info, but myself don't have the knowledge to understand what it means :)

RE: Abnormal Program Termination when running update.exe

Posted: Sat Aug 02, 2014 11:48 am
by Stelteck
I got this problem too after a fresh install on a new computer windows8 of the game.

Any news about this issue ?

RE: Abnormal Program Termination when running update.exe

Posted: Sat Aug 02, 2014 12:03 pm
by zakblood
better to use the manual update and not the auto one as that works fine, or did for me any way, good luck

tm.asp?m=3667836

RE: Abnormal Program Termination when running update.exe

Posted: Sat Aug 02, 2014 12:05 pm
by cbelva
Let us know if zakblood's solution recommendation works for you or not. Thanks

RE: Abnormal Program Termination when running update.exe

Posted: Sat Aug 02, 2014 12:27 pm
by budd
yea the auto updater didn't work for me either, it doesn't about half the time now a days i just do the manual download and install.