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Registration / Password fail in Lobby

Posted: Fri Jun 06, 2014 6:29 am
by Kurtank
Dear Friends,

I have duly registered, made a new password then merged all of my slithering Slitherine accounts yet the Lobby remains closed, saying I'm wrong.

Can someone please "Open Sesame" for me?


RE: Registration / Password fail in Lobby

Posted: Fri Jun 06, 2014 6:33 am
by Andrew Loveridge
You will need to contact Support about this issue, there is the link in the upper right corner.

Best Regards,
Andrew

RE: Registration / Password fail in Lobby

Posted: Fri Jun 06, 2014 6:59 am
by Kurtank
Yes, of course. Apologies for posting in the wrong zone...I plead over-excitedness as my defence.

I'm ticketed and waiting a response, thanks for the pointer.

RE: Registration / Password fail in Lobby

Posted: Sat Jun 07, 2014 5:34 am
by Kurtank
This was fixed by Tech Support, a lot later than I wanted but it was done. They had to re-set my p/w which suggests it was nothing to do with the game per se.


RE: Registration / Password fail in Lobby

Posted: Thu Jun 12, 2014 8:30 am
by IainMcNeil
We are working on a universal login across Matrix & Slitherine but its got a few teething problems. We're fixing them as we go so please report anything unusual.

RE: Registration / Password fail in Lobby

Posted: Fri Jun 13, 2014 6:22 am
by Kurtank
There have been no problems since my p/w was reset by Slitherine.