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Game Menu runtime error
Posted: Sun Aug 10, 2014 10:32 pm
by Dougalw21
Installed game o.k but when I tried to open it from the desktop icon I get a runtime error message 'failed to extract project file to memory'.
Game runs o.k when opened from the application file in file explorer.
Win 7 Home Premium(64 bit)
RE: Game Menu runtime error
Posted: Mon Aug 11, 2014 5:56 am
by VPaulus
I'm sorry to hear you are having issues with the starting of the game.
Where is your game installed? Is this Matrix version or Steam version?
RE: Game Menu runtime error
Posted: Mon Aug 11, 2014 8:44 pm
by Dougalw21
Game was downloaded from Matrix and is located on a secondary hard drive (D:/Matrix Games).
RE: Game Menu runtime error
Posted: Tue Aug 12, 2014 11:48 am
by VPaulus
Please try disabling temporarily your security programs (firewall and anti-virus) when attempting to run the game from the splash menu.
RE: Game Menu runtime error
Posted: Sat Aug 16, 2014 4:47 am
by Dougalw21
VPaulus, Thanks for the advice. I found the problem was caused by Frontline RtM and CC Gateway to Caen sharing a folder. Uninstalled both games, reinstalled to seperate folders, problem solved.
Cheers
Dougalw21