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Computer won't recognize CD

Posted: Sat Nov 01, 2014 7:17 pm
by jeffk3510
(Posted in Tech Support as well)

Hey guys..

Played Campaign series a lot.. along with other Matrix titles. Did some computer cleaning and took off some old games I didn't play and re installed only the games I play often.

Had JT Campaign Series on before, played it a lot, and now I am putting it back on.

I have Windows 7 Professional.. and haven't had problems before.

When I put the disc in the CDROM drive and push it in.. it runs and runs.. then stops and Autoplay (enabled) won't even pop up and it won't pop up in Computer.

Any thoughts?

Thanks

RE: Computer won't recognize CD

Posted: Sat Nov 01, 2014 7:30 pm
by berto

Sounds like CD failure. It happens.

Can you see the CD in Windows Explorer?

If truly a bad CD, I couldn't say whether Matrix would send you a replacement disc. Try contacting Matrix support.

RE: Computer won't recognize CD

Posted: Sat Nov 01, 2014 8:29 pm
by jeffk3510
berto-

thanks for the reply. I restarted my computer, and it finally recognized it.

I'll have the IT guy at work look at it.. it had a lot of error messages and did a system recovery...

Thanks.

RE: Computer won't recognize CD

Posted: Sat Nov 01, 2014 9:32 pm
by Jason Petho
The current Matrix version of the Campaign Series no longer requires a CD.

Jason Petho

RE: Computer won't recognize CD

Posted: Tue Nov 11, 2014 5:29 pm
by dudalb_slith

It is odd since the Matrix version for a number of years has not required the disc to be in the disc player to play the game.
Maybe the OP,although he calls it a Matrix game, has one of the Talonsoft versions? In which case he should spend the bucks and get the Matrix Version.

RE: Computer won't recognize CD

Posted: Wed Dec 03, 2014 8:09 pm
by jeffk3510
i figured it out.. this was to install it as it wasn't on this new computer.

I don't know what I did, but I figured it out.