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Products pages not loading
Posted: Thu Nov 06, 2014 1:01 am
by VegasOZ
I am trying to purchase Battle Academy 2 and the product page will NOT load.
I tried several other product pages and they will also not load.
Only the AGEOD products seem to have their pages load.
RE: Products pages not loading
Posted: Thu Nov 06, 2014 1:29 am
by VegasOZ
Error Type:
Microsoft OLE DB Provider for SQL Server (0x80040E14)
Incorrect syntax near the keyword 'order'.
/includes/product.asp, line 108
RE: Products pages not loading
Posted: Thu Nov 06, 2014 2:20 am
by zakblood
working fine here for me atm, so maybe a local routing issue 4u?
but didn't test to buy, so might just be busy if it's on same server as war in the east and online stuff etc, it's very busy atm as many will be downloading updates and may have slowed it down, unless it's on elsewhere then have no idea, but admin will be up soon and look at it and your post...
good luck and hope your sorted soon, good game btw[;)]
RE: Products pages not loading
Posted: Thu Nov 06, 2014 3:33 am
by VegasOZ
I got through to the Store page and was able to buy the game.
RE: Products pages not loading
Posted: Thu Nov 06, 2014 4:09 am
by zakblood
hope you enjoy it, i did[;)]
RE: Products pages not loading
Posted: Thu Nov 06, 2014 6:45 am
by IainMcNeil
I'm not sure what to suggest as its just a web page. Were you able to open other parts of the site at the time? Were you able to open other sites?
RE: Products pages not loading
Posted: Thu Nov 06, 2014 2:24 pm
by VegasOZ
It cleared up this morning. Go figure.
I was able to load some Product Pages and not able to load others. Strange...
I reported it because it was, at the time, stopping me from making a purchase. I thought Matrix would want to know about that in case there was something wrong with the site blocking sales.
I was able to buy BA 2 and it's a very fun game.
Thanks
RE: Products pages not loading
Posted: Thu Nov 06, 2014 2:37 pm
by zakblood
always better to report anything you see as it's better for 20 to report the same thing, than none to do it thinking someone else will[;)]