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Receiving books in time for Xmas?

Posted: Sun Dec 07, 2014 4:52 pm
by Grim.Reaper
I noticed on the product page says the books and physical media won't ship before December 17th. Is that just an estimate or the worst case? Trying to understand if the receipt of the material is likely before Xmas if using as a gift. Seems like it will be cutting things very close unless they ship earlier.

RE: Receiving books in time for Xmas?

Posted: Sun Dec 07, 2014 5:01 pm
by zakblood
depends on where you live tbh

RE: Receiving books in time for Xmas?

Posted: Sun Dec 07, 2014 5:06 pm
by Grim.Reaper
In the us....where is the distribution center in the us?

More of my question was how confident matrix is the books will be shipped no later than the 17th?

RE: Receiving books in time for Xmas?

Posted: Sun Dec 07, 2014 5:14 pm
by Erik Rutins
That will be the best case - we expect them to start shipping by the 17th, some will ship later. I wish it weren't that close to Christmas, but unfortunately it's the fastest we could get them back from the printer. As is, we're already incurring extra cost above what we normally would to air ship enough to our warehouses to make the 17th. Hence the warning on the product page. While we will do everything we can to get them to you before Christmas, given the tight timeline and the fact that shipping companies can get a bit unpredictable this time of year, there is no guarantee. If you are intending a physical copy as a gift for someone, I would hope for the best but have a gift certificate ready just in case.

Regards,

-Erik

RE: Receiving books in time for Xmas?

Posted: Sun Dec 07, 2014 5:34 pm
by Grim.Reaper
Ok, thanks for feedback.

RE: Receiving books in time for Xmas?

Posted: Sun Dec 07, 2014 8:31 pm
by jnpoint
I hope we have it before Christmas, mostly because I want to read the manual on print.

RE: Receiving books in time for Xmas?

Posted: Tue Dec 16, 2014 4:41 am
by darrellb9
Woohoo!
Just got my shipping email today with an estimated delivery date of tomorrow [8D]
Now if only the wife will let me have my christmas present early [:D]

RE: Receiving books in time for Xmas?

Posted: Tue Dec 16, 2014 11:08 am
by FroBodine
I ordered the game about four days after it released, and mine shipped last night.

Expected delivery is Thursday, which is kind of surprising since it shipped from Oregon, and I am in California, just one state away. Hopefully it will be delivered early!

RE: Receiving books in time for Xmas?

Posted: Tue Dec 16, 2014 11:21 am
by bruce205
Yay I got shipping e-mail also but it says DVD shipped. Does that mean book as well ?

Bruce

RE: Receiving books in time for Xmas?

Posted: Tue Dec 16, 2014 11:35 am
by offenseman
ORIGINAL: bruce205

Yay I got shipping e-mail also but it says DVD shipped. Does that mean book as well ?

Bruce

Yes the DVD is inside the front cover

RE: Receiving books in time for Xmas?

Posted: Tue Dec 16, 2014 11:43 am
by bruce205
Great !! Thanks offenseman

RE: Receiving books in time for Xmas?

Posted: Tue Dec 16, 2014 12:05 pm
by jnpoint
Only in US so far? No Europeans?

RE: Receiving books in time for Xmas?

Posted: Tue Dec 16, 2014 12:44 pm
by Gilmer
Mine shipped yesterday.

RE: Receiving books in time for Xmas?

Posted: Tue Dec 16, 2014 12:56 pm
by NotOneStepBack
Shipped today for me, estimated delivery is the 20th. I'm in Pennsylvania.

RE: Receiving books in time for Xmas?

Posted: Tue Dec 16, 2014 12:59 pm
by salsendardo
ORIGINAL: NotOneStepBack

Shipped today for me, estimated delivery is the 20th. I'm in Pennsylvania.


PA too, 18th is my estimated delivery date.

RE: Receiving books in time for Xmas?

Posted: Tue Dec 16, 2014 1:07 pm
by Numdydar
Mine is today [&o]

RE: Receiving books in time for Xmas?

Posted: Tue Dec 16, 2014 1:21 pm
by Erik Rutins
Hi everyone,

I have an update for you on the physical copies.

Our US warehouse received the manuals on Friday and and began shipping immediately.

Our German warehouse received their books today and they should start shipping tomorrow.

So we are right on schedule and in the case of the US a few days ahead. Hopefully this means that, barring shipping company SNAFUs this time of year, you will all receive yours by Christmas.

Regards,

- Erik

RE: Receiving books in time for Xmas?

Posted: Tue Dec 16, 2014 1:38 pm
by FroBodine
Everybody hoopla!!

RE: Receiving books in time for Xmas?

Posted: Tue Dec 16, 2014 1:46 pm
by Gilmer
Thanks for the update, Erik.

RE: Receiving books in time for Xmas?

Posted: Tue Dec 16, 2014 1:47 pm
by Devonport
Eric

The ever efficient Germans have sent my copy already. Despatched at 03.30 today. Now up to Christmas post to see how long it takes to get across the Channel.