Matrix Games Forums

WINDOWS 7 /64 FRENCH version

at launch, the game crash after few second giving this error message : look below



I try to play on my lab top , same error message and a friend also have the same issue on his computer
I suspect that some last update of windows 7 create this issue
I tried to install again all the game 1.38 and version before without any succes

I get a similar error with my English version of CoH. I have Win 7 as well with latest patch.

http://

We are working on the issue and we hope to be able to fix it very soon.
We apologize for all the inconveniences.

I just purchased all 3 Conflict of Heroes titles and they do not work.
I have the exact same start up crash as PenCapChew.
Come on guys. Any idea how soon this will be fixed?
How about a refund?

Hi Guys,

Please download the patch to fix this issue from the link below:
ftp://ftp.matrixgames.com/pub/Conflicto ... e-v139.zip

Hey VPaulus,

That patch has solved my issue. I was able to log into the game without any crashes. Hopefully this patch will work for others. Thank you for taking the time to address the problem quickly.

Thanks guys! The patch worked. Great response time. [:)]

I get this same error when trying to play the demo and I cannot seem to apply the patch to the demo.

Since I cannot play the demo to see if this works on my system, I am not willing to purchase the game.

can you update the demo?

Hi guys, just installed the last version but it crashes at startup, also during installation when prompting for the installation path, it is empty...

this is the error:

Descrizione:
Stopped working

Firma problema:
Nome evento problema: APPCRASH
Application Name: HexGame.exe
Application Version: 1.39.5512.22560
Application Timestamp: 54d10611
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18409
Fault Module Timestamp: 53159a86
Exception Code: e0434f4d
Exception Offset: 0000c42d
Versione SO: 6.1.7601.2.1.0.256.48
ID impostazioni locali: 1040

Have win7 64bit
Any ideas?

Since I expirience same problem (SpriteFont issue) I have question is there a possibility to fix this in demo version?
Am I somehow able to run demo?
Does 1.39 patch apply for demo?

Thanks in advance.

A 1.2GB patch?!

I have tried to install 1.30 patch (1,23Gb) on my demo but it asks for serial number...

Any ideas how to launch the demo on Win7 64-bit?

I've installed the 1.39 patch but the error is still there. Installed also in a win xp sp3 pc with same results... I PAYED for it how can I play IT !!!

EDIT: found a log where it says that can't find a folder "resources" in the game installation folder, and infact it doesn't exist...

Ok resolved by the excellent team of support. After opening a ticket they've sent me the download link for the game then updateed to v1.39. Now it works fine.

ORIGINAL: o6dukeleto

I get this same error when trying to play the demo and I cannot seem to apply the patch to the demo.

Since I cannot play the demo to see if this works on my system, I am not willing to purchase the game.

can you update the demo?

Same for me. Could you update the demo ? Thanks a lot !

Not sure the demo of COH 1.8 is still being supported here but i couldn't get my version of the demo to work. The patches ask for a serial number so that didnt work.Its the same "Spritefont" error screen that everyone gets when you click to start the game. Any ideas?
thanks! [&:]

no sorry demo is no longer supported