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Anyone else having Update Problems?

Posted: Mon Jul 20, 2015 9:15 pm
by sjadow
I've tried to download the latest version three times now. The download runs for 5-15 minutes before stopping with the message below.

Error
Unable to download file
An error occurred when downloading information from the server

I initiate the download from the Command Main Startup Screen by clicking the "Check for Update" button. I have a 20 mb/sec connection on my end.

Thanks

RE: Anyone else having Update Problems?

Posted: Tue Jul 21, 2015 1:25 am
by Casinn
Doesn't always work for me either, there is a fix somewhere on the boards that Matrix posted a while back, but you can just download it from here and patch it manually. tm.asp?m=3897234

RE: Anyone else having Update Problems?

Posted: Tue Jul 21, 2015 4:10 pm
by Sardaukar
Here is the Updater fix, just in case:

tm.asp?m=3596633

I always patch manually, though.

RE: Anyone else having Update Problems?

Posted: Tue Jul 21, 2015 6:24 pm
by sjadow
I ended up doing the update in what seems to be "off hours" (8AM New York Time). The download ran in just a few minutes and worked fine. Thanks for your help....