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Reforged issue (Steam Install)
Posted: Thu Nov 12, 2015 4:01 pm
by TheWombat_matrixforum
So, I bought Reforged on Steam. Got the key and registered here as well. I go to run the game, and while the scenarios show up in the game for choosing, when I try to run them I get a message saying I have to buy and install the expansion pack. Which I just did.
Soooo, how the heck to I actually play this thing?
EDIT: I should point out that the splash screen when I start the game is for Reforged. I redownloaded the whole shebang from Steam, and still it won't let me play the Reforged scenarios.
RE: Reforged issue
Posted: Thu Nov 12, 2015 4:27 pm
by Erik Rutins
Hi TheWombat,
Just to make sure we're on the same page, do you also have Red Storm via Steam and was it installed and working fine there before you purchased Germany Reforged? You can purchase either release through our store or Steam, but for both to work on Steam, you need both the base game and the expansion installed there.
Please also try renaming the flashpoint.ini in your installation folder to flashpoint.back and restart the game to see if that changes anything.
Regards,
- Erik
RE: Reforged issue
Posted: Thu Nov 12, 2015 4:33 pm
by Erik Rutins
Please also try deleting all the files in the game folder, then reinstalling through Steam.
RE: Reforged issue
Posted: Thu Nov 12, 2015 4:57 pm
by TheWombat_matrixforum
I did all that. I've deleted and redownloaded it twice. It still shows the Reforged splash screen, and display the scenarios, but will not run them, telling me my version doesn't support them, and to buy the expansion. Which I already did. So, there's something wonky going on. Everything was working fine (base game) via Steam before this.
RE: Reforged issue
Posted: Thu Nov 12, 2015 5:13 pm
by schmolywar
I have the same issue. Just bought the expansion.
RE: Reforged issue
Posted: Thu Nov 12, 2015 5:15 pm
by niemand303
Deleting .ini file doesn't help me too. I hope a working solution could be found soon.
RE: Reforged issue
Posted: Thu Nov 12, 2015 5:46 pm
by schmolywar
Where is this ini. file to be found? I cant find it in my steam folder.
RE: Reforged issue
Posted: Thu Nov 12, 2015 6:28 pm
by Erik Rutins
For me on Steam it's located here, just change the drive letter to wherever you have Steam installed.
D:\Program Files (x86)\Steam\steamapps\common\Flashpoint Campaigns Red Storm
RE: Reforged issue
Posted: Thu Nov 12, 2015 6:31 pm
by schmolywar
Right so can you actually see the name ini. behind any files there?
RE: Reforged issue
Posted: Thu Nov 12, 2015 6:32 pm
by spelk
I'm having the same issue, tried uninstalling/re-installing both the game and the DLC. Does it matter my original was the Players Edition? Also tried the renaming of the flashpoint.ini file, to no effect.
Here's the message:
FCRS is reporting version 2.0.10. I see the Germany Reforged loader screen, before clicking Play Game.
RE: Reforged issue
Posted: Thu Nov 12, 2015 6:35 pm
by schmolywar
Screenshot. Help me find where it it.
RE: Reforged issue
Posted: Thu Nov 12, 2015 6:40 pm
by spelk
ORIGINAL: schmolywar
Screenshot. Help me find where it it.
It's the file labelled "flashpoint", your Windows must be set to hide file extensions- so you're not seeing the .ini, but that is the ini file.
RE: Reforged issue
Posted: Thu Nov 12, 2015 6:44 pm
by schmolywar
Ok thanks. Yes it still does not solve the issue.
RE: Reforged issue
Posted: Thu Nov 12, 2015 7:18 pm
by CapnDarwin
Guys,
We need some info to track this glitch down.
1. When you start the game, do you see a new Reforged Launcher (brown, says Germany Reforged)?
2. Do you see a thank you dialog once the game starts (after the animations and in the splash screen)?
3. What Version of the game are you on?
4. Are you a new user or upgrading and adding Reforged?
5. Can you play Red Storm scenarios?
6. Is your Steam install in the default directory?
7. What OS are you on?
8. Are you an Admin on the system?
9. What language do you use?
10. Do you also own a Matrix registered copy of the game? If it updated to 2.0.10?
If you guys can get us these answers it will help us narrow down the glitch.
Thanks and sorry for the trouble.
RE: Reforged issue
Posted: Thu Nov 12, 2015 7:27 pm
by RangerX3X
In the beta FCGR showed in the Registry Editor as installed to C:\Matrix Games…which is a no go for us Steam users. Is it possible that the Steam installer for the battle pack is looking for files in the wrong place such C:\Matrix?
RE: Reforged issue
Posted: Thu Nov 12, 2015 7:28 pm
by schmolywar
ORIGINAL: Capn Darwin
Guys,
We need some info to track this glitch down.
1. When you start the game, do you see a new Reforged Launcher (brown, says Germany Reforged)? - Yes
2. Do you see a thank you dialog once the game starts (after the animations and in the splash screen)? - No
3. What Version of the game are you on? - 2.0.10
4. Are you a new user or upgrading and adding Reforged? Adding reforged. Not a new user.
5. Can you play Red Storm scenarios? - Yes
6. Is your Steam install in the default directory? - Yes
7. What OS are you on? - Windows 7
8. Are you an Admin on the system? - Yes
9. What language do you use? - Norwegian
10. Do you also own a Matrix registered copy of the game? If it updated to 2.0.10? - Mine is registred as the 2.09 beta. I deleted it after a while. I had to get my steam key and re-download it from there. So now only steam.
If you guys can get us these answers it will help us narrow down the glitch.
Thanks and sorry for the trouble.
BTW im not sure what you mean with "thank you dialog". There is no thank you on the screen.
RE: Reforged issue
Posted: Thu Nov 12, 2015 7:32 pm
by spelk
ORIGINAL: Capn Darwin
1. When you start the game, do you see a new Reforged Launcher (brown, says Germany Reforged)?
Yes.
ORIGINAL: Capn Darwin
2. Do you see a thank you dialog once the game starts (after the animations and in the splash screen)?
No.
ORIGINAL: Capn Darwin
3. What Version of the game are you on?
2.0.10
ORIGINAL: Capn Darwin
4. Are you a new user or upgrading and adding Reforged?
Adding Reforged.
ORIGINAL: Capn Darwin
5. Can you play Red Storm scenarios?
Yes.
ORIGINAL: Capn Darwin
6. Is your Steam install in the default directory?
Nope.
D:\Steam\steamapps\common\Flashpoint Campaigns Red Storm
ORIGINAL: Capn Darwin
7. What OS are you on?
Windows 8.1
ORIGINAL: Capn Darwin
8. Are you an Admin on the system?
Yes.
ORIGINAL: Capn Darwin
9. What language do you use?
English (United Kingdom).
ORIGINAL: Capn Darwin
10. Do you also own a Matrix registered copy of the game? If it updated to 2.0.10?
Yes, but its not installed, just the Steam version.
Hope that helps.
RE: Reforged issue
Posted: Thu Nov 12, 2015 7:34 pm
by RangerX3X
ORIGINAL: schmolywar
ORIGINAL: Capn Darwin
Guys,
We need some info to track this glitch down.
1. When you start the game, do you see a new Reforged Launcher (brown, says Germany Reforged)? - Yes
2. Do you see a thank you dialog once the game starts (after the animations and in the splash screen)? - No
3. What Version of the game are you on? - 2.0.10
4. Are you a new user or upgrading and adding Reforged? Adding reforged. Not a new user.
5. Can you play Red Storm scenarios? - Yes
6. Is your Steam install in the default directory? - Yes
7. What OS are you on? - Windows 7
8. Are you an Admin on the system? - Yes
9. What language do you use? - Norwegian
10. Do you also own a Matrix registered copy of the game? If it updated to 2.0.10? - Mine is registred as the 2.09 beta. I deleted it after a while. I had to get my steam key and re-download it from there. So now only steam.
If you guys can get us these answers it will help us narrow down the glitch.
Thanks and sorry for the trouble.
BTW im not sure what you mean with "thank you dialog". There is no thank you on the screen.
I think they mean this:
I get it now that I updated to 2.0.10 but I have yet to purchase the battle pack so I am not sure why it is there.
RE: Reforged issue
Posted: Thu Nov 12, 2015 7:37 pm
by CapnDarwin
RangerX3X, probably from the beta, but that may be a clue as well. I've got two guys on steam with the same MO. Not seeing the Thank You dialog, but seeing the reforged launcher.
RE: Reforged issue
Posted: Thu Nov 12, 2015 7:55 pm
by TheWombat_matrixforum
ORIGINAL: Capn Darwin
Guys,
We need some info to track this glitch down.
1. When you start the game, do you see a new Reforged Launcher (brown, says Germany Reforged)?
Yes
2. Do you see a thank you dialog once the game starts (after the animations and in the splash screen)?
No
3. What Version of the game are you on?
2.0.10
4. Are you a new user or upgrading and adding Reforged?
upgrading and adding
5. Can you play Red Storm scenarios?'
Yes
6. Is your Steam install in the default directory?
Yes
7. What OS are you on?
Win 7 64bit
8. Are you an Admin on the system?
Yes
9. What language do you use?
English
10. Do you also own a Matrix registered copy of the game? If it updated to 2.0.10?
I have it but it's not installed.
If you guys can get us these answers it will help us narrow down the glitch.
Thanks and sorry for the trouble.