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New Computer

Posted: Tue Dec 08, 2015 12:46 pm
by jimblitz
I am getting an error when trying to check for updates. It doesn't get past setting up a login.

I just got a new computer and started loading it on it with the disk provided. Is it because I loaded on my other computer?


RE: New Computer

Posted: Tue Dec 08, 2015 12:54 pm
by zakblood
have you tried the update fix?

tm.asp?m=3597141

RE: New Computer

Posted: Wed Dec 09, 2015 12:42 am
by jimblitz
that didn't work.

RE: New Computer

Posted: Wed Dec 09, 2015 4:18 pm
by Shannon V. OKeets
ORIGINAL: jimblitz

I am getting an error when trying to check for updates. It doesn't get past setting up a login.

I just got a new computer and started loading it on it with the disk provided. Is it because I loaded on my other computer?

You should check with Matrix/Slitherine customer support.

But my guess is that you need to use the same login and password you used on the first machine.