Matrix Games Forums

I got a new computer and I thought the easiest way to install WITE on it was via Steam. So I generated a Steam key as per the instructions on the Slitherine page, but when I tried to use that key on Steam, it said that The product code I had entered had already been used by Another Steam account! Has somebody somehow stolen my steam key? I had never installed WITE via Steam before, so it cannot have been me.

Edit: I tried with Battle Academy, and that worked fine, but that's not what I want to play...[:(]

You must have 2 matrix accounts. It happened to me

I don't Think so. I have only one Matrix account and one steam account. And in any case, the steam key was generated allright, the problem was when I tried to use it at Steam.

Try matrix support, they are efficient

Support@matrixgames.com

there is an error atm on some keys i hear, contact support and they will sort it for you, it is being worked on atm but they will still need to be informed regarding your issue, good luck

Thanks!

Solved by matrix support, very efficient![:)]

glad it all working, now enjoy the game