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Switching computers

Posted: Sun Dec 27, 2015 5:32 pm
by sentinel18
Having tipped a tin of guiness over my old laptop it is now barely useable [&:]

No worries I thought, WIE is registered at Matrix, just need to download it again to my new laptop, but where has my download link gone please? I have a link to a beta update which appears, though this requires the original game to be installed. Both the DLC I purchased are also there and if required I have the 16 number code I was given when I purchased the game. So where has the download link disappeared to?

Thanks

John

RE: Switching computers

Posted: Sun Dec 27, 2015 7:46 pm
by STEF78
Ask matrix support, they will help

RE: Switching computers

Posted: Mon Dec 28, 2015 4:46 am
by zakblood
Just open a tech support ticket or contact http://www.matrixgames.com/support/ with your order details (order reference number or/and email address used when placed the order) and they will provide you with new download links.

RE: Switching computers

Posted: Mon Dec 28, 2015 12:46 pm
by sentinel18
Indeed they did [:)]

Thanks for your replies and of course to tech support for such a quick response.

One very satisfied customer !![:)][:)]