Matrix Games Forums

Just in the last few days the game has started to crash right before it launches. I've looked at the Windows Event Viewer to find two seemingly related errors just a second apart from each other with the following info:

Log Name: Application
Source: Application Error
Date: 6/1/2016 1:13:05 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Melchior
Description:
Faulting application name: DistantWorlds.exe, version: 1.9.5.12, time stamp: 0x5000a574
Faulting module name: ntdll.dll, version: 6.3.9600.18233, time stamp: 0x56bb4e1d
Exception code: 0xc0000005
Fault offset: 0x0001dd93
Faulting process id: 0x11e4
Faulting application start time: 0x01d1bc41e8bdd3b5
Faulting application path: C:\Steam\steamapps\common\Distant Worlds Universe\DistantWorlds.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 3f3f2f9a-2835-11e6-83d1-382c4a714e7d
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-06-01T20:13:05.000000000Z" />
<EventRecordID>44198</EventRecordID>
<Channel>Application</Channel>
<Computer>Melchior</Computer>
<Security />
</System>
<EventData>
<Data>DistantWorlds.exe</Data>
<Data>1.9.5.12</Data>
<Data>5000a574</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.18233</Data>
<Data>56bb4e1d</Data>
<Data>c0000005</Data>
<Data>0001dd93</Data>
<Data>11e4</Data>
<Data>01d1bc41e8bdd3b5</Data>
<Data>C:\Steam\steamapps\common\Distant Worlds Universe\DistantWorlds.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>3f3f2f9a-2835-11e6-83d1-382c4a714e7d</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

And the second one:

Log Name: Application
Source: .NET Runtime
Date: 6/1/2016 1:13:04 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Melchior
Description:
Application: DistantWorlds.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 7704DD93

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-06-01T20:13:04.000000000Z" />
<EventRecordID>44197</EventRecordID>
<Channel>Application</Channel>
<Computer>Melchior</Computer>
<Security />
</System>
<EventData>
<Data>Application: DistantWorlds.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 7704DD93
</Data>
</EventData>
</Event>

And my DxDiag info is attached as well.

in steam right click on distant worlds go to properties and then local files.

Verify the integrity of the game cache.

This will check if your file is corrupted.

Did that a few times already, none of them found any corruption.

Same problem here with Windows 10

Edit: Solved with this

tm.asp?m=4074229

The problem is with the intro video.

Thank you.