Unable to puchase any games????
Posted: Mon Jun 20, 2016 12:43 pm
Say's it all. I click on the 'buy now' button and nothing happens? I've tried different games, logging in, logging out, but nothing.
Matrix Games Forums
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Unable to puchase any games????
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RE: Unable to puchase any games????
Posted: Mon Jun 20, 2016 12:59 pm
I've just tried Firefox and it works. The problem seems to be with IE11 but it might be any IE explorer. Further, if you look at the pic the box surrounding the price is in 'White' resulting in, I assume, a type of greyed out. In Firefox the box is green.
RE: Unable to puchase any games????
Posted: Mon Jun 20, 2016 1:04 pm
yes some browsers block almost anything, while others work fine, chrome works well
RE: Unable to puchase any games????
Posted: Mon Jun 20, 2016 2:33 pm
I just tried with IE11 (11.420.10586.0) and it worked fine on my PC at least. The buy now button looks off, anyway, first could you try press Ctrl+F5 to reload all cached files for the website?
RE: Unable to puchase any games????
Posted: Mon Jun 20, 2016 3:02 pm
Does the "buy now" button launch a pop up? Maybe that's the problem? I just now tried clicking on the "Buy Now" button (for example) Operation Barbarossa: The Struggle for Russia and nothing happened. (Using IE11)
RE: Unable to puchase any games????
Posted: Mon Jun 20, 2016 5:16 pm
It should not lunch a popup, Gary, did you try Ctrl+F5 to see if it makes any difference? Also, any chance any of you guys who experience the problem could send me the source of the page to support@matrixgames.com. Just right click on the page, then View Source, select all/copy/paste into text file, and send it as an attachment. Thanks
RE: Unable to puchase any games????
Posted: Tue Jun 21, 2016 12:21 am
ORIGINAL: valeryvdr
It should not lunch a popup, Gary, did you try Ctrl+F5 to see if it makes any difference? Also, any chance any of you guys who experience the problem could send me the source of the page to support@matrixgames.com. Just right click on the page, then View Source, select all/copy/paste into text file, and send it as an attachment. Thanks
I hit CRTL + F5 and it didn't appear to do anything.
RE: Unable to puchase any games????
Posted: Tue Jun 21, 2016 4:13 am
ORIGINAL: valeryvdr
It should not lunch a popup, Gary, did you try Ctrl+F5 to see if it makes any difference? Also, any chance any of you guys who experience the problem could send me the source of the page to support@matrixgames.com. Just right click on the page, then View Source, select all/copy/paste into text file, and send it as an attachment. Thanks
I tried Ctrl-F5 and it also did nothing.
Forgot to post, I sent you the source.
RE: Unable to puchase any games????
Posted: Wed Jun 22, 2016 1:39 am
Thanks guys for sending the source in. I think I found the problem, you must be running the website in the compatibility mode. I have set the meta tag to force the website to display in the enterprise mode, please give it another try. Thanks.
RE: Unable to puchase any games????
Posted: Wed Jun 22, 2016 4:24 am
ORIGINAL: valeryvdr
Thanks guys for sending the source in. I think I found the problem, you must be running the website in the compatibility mode. I have set the meta tag to force the website to display in the enterprise mode, please give it another try. Thanks.
It's working now and I was/am running in compatible mode. I did however try normal but it still did not work. On reflection I might not have close IE and started it again.
RE: Unable to puchase any games????
Posted: Wed Jun 22, 2016 1:55 pm
ORIGINAL: valeryvdr
Thanks guys for sending the source in. I think I found the problem, you must be running the website in the compatibility mode. I have set the meta tag to force the website to display in the enterprise mode, please give it another try. Thanks.
Thanks. I tried putting matrix games on the compatibility list because it used to fix a problem I was having with word wrap on forum posts. Unfortunately now, though, word wrap is again not working even though I put it in compatibility mode.
Does anyone know how to fix a problem with word wrap not working on the forum?
RE: Unable to puchase any games????
Posted: Wed Jun 22, 2016 3:57 pm
Gary, the word wrap problem you experience, is it in the WYSIWYG editor when you are typing the post or after you post, the post is displayed running off the screen?
RE: Unable to puchase any games????
Posted: Thu Jun 23, 2016 12:30 am
ORIGINAL: valeryvdr
Gary, the word wrap problem you experience, is it in the WYSIWYG editor when you are typing the post or after you post, the post is displayed running off the screen?
It's in the WYSIGYG editor but not once it's posted on screen.
RE: Unable to puchase any games????
Posted: Thu Jun 23, 2016 8:26 pm
some browsers block almost anything