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beta test sign in

Posted: Thu Nov 10, 2016 2:04 pm
by bairdlander2
keep getting message "Forum login credentials are not valid. Please note, if you never logged in into the MatrixGames forum before, you need to login into the forum at least once first." when signing up for beta testing.[&:]

RE: beta test sign in

Posted: Thu Nov 10, 2016 2:30 pm
by zakblood
have posted a tech support question for you, as it may be because of the new board settings etc

RE: beta test sign in

Posted: Thu Nov 10, 2016 2:39 pm
by VPaulus
Open a helpdesk support ticket:
http://www.matrixgames.com/helpdesk/

RE: beta test sign in

Posted: Thu Nov 10, 2016 2:41 pm
by bairdlander2
Thanks.It is very strange,I hit link that was given,agree to the non disclosure,it already has me logged in.I even changed my password.When I click "apply",I get the error message.

RE: beta test sign in

Posted: Thu Nov 10, 2016 6:59 pm
by bairdlander2
my mistake...since I was logged in I did not notice it asked for forum user name,thought it was my email,auto filled the blank spaces

RE: beta test sign in

Posted: Fri Nov 11, 2016 3:59 am
by zakblood
glad your sorted, i've also done it a few times the same with auto fill