Matrix Games Forums

Hi, I opened a help desk ticket about this, but I'm hoping to buy the game an download it tonight. I'm trying to buy Strategic Command, and when I click on the Pay with Paypal button nothing happens, the page just refreshes. Does anyone have any idea if it might be something I'm doing wrong on my end?

better to wait for support, as they will know

I've just checked and found that you end up ordering with a credit card error.
What currency were you using when ordering with Paypal?

Same problem here, just right now. I was using Euro's with Paypal, 1st attempt gave me a error page, at the 2nd attemt the page just refreshed when clicking on that blue PayPal button, and nothing else happened. Shall I try Dollars instead?

In the checkout was it in € or USD?
And if in the checkout was in €, yes please try with USD and if not then please try with €.

Neither Euro or US Dollar works in the checkout. Clicking the blue "Pay with Paypal"-button does - nothing.

Does this mean I get that particular game for free? [:D]

I just started another post about this, I wanted to use paypal for some purposes, I always get access denied. joke.

staff are looking at it now, sorry about this

It might be fixed, I just used the paypal option and had no issue.

thanks

not working here for us dollars 2pm est

pm support, sign in to your account and open a ticket and they will help

The web admins are still looking with Bluesnap into this issue, where some users aren't able to use PayPal.

Wouldn't take PayPal link or credit card link.
11/25/2016 10 PM EST.

Was gonna piss away $100, but not now.

I won't fight to spend my money.
Usually vendors have no problem taking it. [:D]

You can pm support.

From Europe it was working for me, however my friend from the States could not buy it.

Sorry if you're still having problems. This issue should have been resolved some time ago. If you're still having issues please contact support so they can dig into what is going on.